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Windows and MacOS Desktop Support

Xperteks
Posted 24 days ago, valid for 5 days
Location

New York, NY 10008, US

Salary

$50,000 - $65,000 per year

Contract type

Full Time

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Sonic Summary

info
  • This is a Full-Time Hybrid position for a Managed Services Provider seeking a Windows and Mac OS Hybrid Technical Support specialist.
  • Candidates should have at least 3 years of experience in technical support and a passion for computers and technology.
  • The role requires proficiency in various technologies including VPN connectivity, TCP/IP LAN networks, and Microsoft 365.
  • The salary for this position is competitive and commensurate with experience.
  • Ideal candidates will possess strong communication skills and the ability to provide proactive system maintenance and troubleshooting support.

This is a Full-Time Hybrid position.

A premier Managed Services Provider (MSP) is seeking a highly energetic team player for Windows and Mac OS Hybrid Technical Support position to support clients on a full-time basis. Onsite client visits will be required.

Candidate must be passionate about computers & technology and should be highly proficient in Windows Operating System. Must be up to date on the latest technologies and be able troubleshoot and learn quickly.

Must Be Experienced And Proficient In

Remote Software Technologies

VPN Connectivity and TCP/IP LAN Networks

General Network and Firewall troubleshooting

Windows Troubleshooting

Printer Troubleshooting

Microsoft 365 and Cloud other various cloud platforms

GSuite Administration

Critical Thinker

Ideal Candidates Should Be Able To

  • Provide general desktop, user and hardware support
  • Provide proactive system maintenance including backup solutions
  • Provide general connectivity and troubleshooting support
  • Provide network and server support
  • Provide good communication skills and documentation



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