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*Applicants MUST submit a cover letter with resume to be considered.
*This position will require in-office presence. Hybrid work schedules may be possible based on specific job duties and consistent with ESD policy.
*Minorities, women, and individuals with disabilities are encouraged to apply. Please contact Human Resources if you require an accommodation.
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BASIC FUNCTION:
Evaluate, analyze, and communicate systems requirements on a continuing basis for all IT related projects, systems and applications; monitor and document systems processes, including the delivery of regular status reports to all appropriate parties. Â Gather business requirements, manage project documentation including all data mapping and business flows, manage change requests. Â Work closely with IT project managers throughout the entire process lifecycle. Â
WORK PERFORMED:
- Drive awareness and analysis of process requirements across organizational business units through evaluation of real-time data.
- Identify workflow that can be improved to increase efficiency and strengthen business processes.
- Analyze data and develop reports providing insight into business performance, trends, and opportunities helping stakeholders make informed decisions and drive continuous improvements.
- Coordinate with various departmental teams to improve productivity.
- Analyze process issues to mitigate bottlenecks and improve performance.
- Communicate and validate requirements with relevant stakeholders.
- Identify, assess, and document risk associated with proposed solutions and changes; work with stakeholders to develop mitigation strategies.
- Ensure all changes to existing data and applications are reviewed, approved, and tested.
- Assist with managing changes to project scope, schedule, and costs.
- Assist in analyzing and developing business requirements.
- Create and maintain extensive project documentation including data mapping and data dictionary.Â
- Ensure the project is managed within the guidelines set by IT policies.
- Assist with IT Disaster Recovery efforts, testing and documentation.
- Perform other related duties and / or projects as directed by IT Management
- Position expected to work onsite and/or remote consistent with NYS and ESD policies and guidelines.
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MINIMUM REQUIREMENTS:
Education Level required: BA in an IT related discipline with minimum of 3 years’ experience in related field; Or a 2-year degree with a minimum of 5 years’ experience; Or any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved.Â
Relevant experience required:Â Experience in an IT Business Analyst role. Strong understanding of Information Technology, Strong problem-solving skills. Ability to analyze data and develop detailed reports Knowledge required: Strong proficiency with current Project Management tool. Experience with Office 0365, Excel, and budgeting tools. Experience with Microsoft Power Platform (Power BI, Power Automate & Power Apps), and Google Workspace Enterprise is a plus. Ability to work with a diverse group of people at both a functional and technical level and communicate at a level appropriate to audience; Ability to work both independently and as part of a team; Strong written and verbal communication skills.
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