HRIS Analyst II

Job Responsibilities

The HRIS Analyst is responsible for the daily support of the HRIS systems in a service oriented and integrated human resources operations function at all East Coast properties. The primary responsibility includes overall system performance and maintenance, including ensuring information security, testing updates, and improving process efficiency to support the effective use of the HR Information system. The HRIS analyst works in an office/remote setting and report directly to Director HRIS.

Essential Duties

• Administers, develops, and researches the HRIS systems.
• Analyzes, maintains, and troubleshoots human resource information systems including testing and implementation of HRIS system upgrades or patches.  Collaborates with functional and technical staff to coordinate application of upgrade or fix.
• Provides production support, including researching and resolving HRMS problems, unexpected results, or process flaws; performing scheduled activities; recommending solutions or alternate methods to meet requirements.
• Leads projects which impact data maintenance on the HRIS, including mass updates, system imports, and organization restructure. 
• Maintains interfaces, providing knowledge on system administration responsibilities including security access, workflow, and system configuration of the HCM.
• Conducts training, including developing user procedures, guidelines, and documentation. Trains clients on new processes/functionality. Trains new system users.
• Develops and documents HRIS processes for user groups such as employee, managers, and administrative users.
• Designs, developments, and modifications of HRIS to suit both scale and organizational needs. 
• Plans and develops analyses, reports, and presentations.
• Designs, runs, distributes custom reports and maintains automation as needed.
• Assist People & Culture, Payroll, and Internal IT with other projects as needed.
• Establishes and maintains controls and standards for payroll, timekeeping, and other personnel systems and processes. 
• Recommends process/customer service improvements, innovative solutions, policy changes and/or major variations from established policy, which must be approved by appropriate leadership prior to implementation.
• Maintains awareness of current trends in HRMS with a focus on product and service development, delivery, and support, and applying key technologies. Examine trends in information systems training, materials, and techniques. Through classes, reading, or other mechanisms, continuously increases both HR knowledge and HRIS application/tools knowledge.

Job Requirements

To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Work with safety as a priority and follows department and company safety standards.
• Attend required meetings and training classes and incorporate knowledge gained into daily work practices.
• Ensure fair and equitable treatment of all employees and demonstrate and provide outstanding customer and employee relations at all times. 
• Effectively deal with internal and external guests, some of whom will require levels of patience, tact and diplomacy. 
• Perform any other job-related duties as assigned.

Physical and Mental Demands:

The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job. 

While performing the duties of this job, the employee is regularly required to talk and hear. The employee is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The employee is occasionally required to reach with hands and arms, and to sit, climb or balance, and stoop, stretch, bend, kneel, crouch, or crawl. 

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Essential responsibilities include moderate physical ability such as lift or maneuver at least ten (10) pounds, and varied instances of standing/walking.  

Language Skills:

Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents.  Ability to respond to common inquiries from other employees or guests. Fluency in English required, second language a plus.  Ability to write detailed instructions and correspondence.  Ability to effectively present information in one-on-one and group situations.

Mathematical Skills & Reasoning Ability:

Ability to work with complex mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Ability to define problems, collect data, establish facts, and draw valid conclusions.  

Work Environment: 

The work environment characteristics described here are representative of those that exist while employees are performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The noise level in the work environment is typically moderate.  When on the property or some back of house areas, the noise level increases too loud. Must be able to interact with internal and external guests in a professional manner.
• Due to the unpredictable nature of the hospitality/entertainment industry, employees must be able to work varying schedules to reflect the business needs of the property.

Work/Educational Experience:

• Must be at least 18 years old and have the ability to obtain the appropriate license pursuant to the applicable statute, rules and regulations.
• Bachelor's degree in computer science or related field or equivalent work experience. 
• Work Experience with Bachelor’s degree requires 3+ years, including cohesive understanding of both the technical and user-facing sides of the HR systems, currently Workday, as well as internal HR processes with the goal of providing the most efficient systems solutions.
• Work Experience without degree requires 5+ years, including cohesive understanding of both the technical and user-facing sides of the HR systems, currently Workday, as well as internal HR processes with the goal of providing the most efficient systems solutions.
• Familiarity with Microsoft Office 365 desired, with preference given to candidates who have a strong background working in Excel. Candidates who have experience with reporting within Workday will be given preference.
• Highly detailed, organized, and analytical
• Positive and upbeat mentality, ability to work with diverse personalities and approach each situation with a customer-focused and solution-focused mindset.
• Proficient communication skills – both written and oral.
• Able to maintain high degree of confidentiality.

The Company is committed to achieving full equal opportunity without discrimination based on race, religion, color, sex, national origin, politics, marital status, physical disability, age or sexual orientation or any other status protected by law. We welcome the strength of diversity in our workforce.

Pay Transparency: 85,000 - $103,000

Working at Resorts World:

Resorts World New York City strives to provide our guests with world-class gaming, exquisite dining, and unique entertainment experiences. We are looking to hire an enthusiastic and dedicated team of professionals.