Benefits:

Bonus based on performance
Employee discounts
Flexible schedule
Training & development
Wellness resources

About Us

Complete Playground is the ultimate destination for inclusive family fun in the heart of New York City. As the largest indoor playground in Manhattan, our facility is a vibrant urban oasis featuring wall climbing, slides, interactive play zones, and a specialized fidget wall. We provide a safe, inclusive environment for kids of all neurodiverse backgrounds, including a top-notch sensory space designed to help children relax and recharge.

Job Description

We are seeking a creative and energetic Social Media Marketing Coordinator to elevate our brand presence and engage our community. In this role, you will be the digital voice of our 40,000-square-foot playground, helping us become the premier household name for NYC families. You will focus on creating high-impact content, managing our social channels, and fostering relationships with local influencers to drive foot traffic and excitement.

The ideal candidate has a flair for visual storytelling, a deep understanding of social trends, and a passion for the kids' or retail space.

Key Responsibilities

Social Media Management: Execute the daily posting schedule across Instagram, TikTok, and Facebook, ensuring all content aligns with our brand standards and voice.
Content Creation: Capture high-energy, on-site photos and videos of our facility to showcase the magic of play, party bookings, and special events.
Influencer Outreach: Identify and engage with NYC’s top family and lifestyle creators to build an active influencer program and host on-site visits.
Community Engagement: Monitor social channels, respond to comments and messages, and foster a positive, interactive online community for our families.
Newsletters & CRM: Support the design and distribution of weekly email newsletters to keep our members informed on upcoming promotions and events.
Performance Tracking: Monitor engagement metrics and social KPIs, providing weekly updates on what content is resonating most with our audience.
Local Cross-Promotion: Assist with digital outreach to local businesses and community groups to broaden our brand awareness.

Requirements

Experience: 1–2 years of experience in social media marketing or content creation, preferably within the kids’ entertainment, toy, or retail sectors.
Digital Proficiency: Strong understanding of social media algorithms, current trends (Reels/TikTok), and basic email marketing platforms.
Content Skills: Proficiency in mobile video editing (CapCut, Canva, etc.) and a "good eye" for photography and aesthetic layout.
Communication: Strong creative writing skills for captions, newsletters, and community engagement.
Adaptability: Must be comfortable working on-site in a high-energy environment to capture "live" content and interact with customers.
Passion for Kids: A genuine love for the world of play and an interest in creating memorable experiences for children and families.
Schedule: This is a part-time role requiring a mix of remote planning and on-site content capture (approx. 15–20 hours per week).

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