Patient Care Assistant - Lead

Location Address:

Compensation Pay Range:

Summary:

Responsibilities:

• Supervise Patient Care Assistants (PCAs), ensuring efficient workflow, adequate staffing, and proper training.
• Respond to organizational calls, address concerns, and use critical thinking to resolve issues in real time.
• Coordinate delivery, removal, and transport of hospital beds, stretchers, wheelchairs, bariatric equipment, and essential devices.
• Maintain and oversee departmental equipment, including electronic devices, oxygen cylinders, monitors, and malfunctioning equipment requiring repair.
• Support patient transport by maintaining medical therapies (oxygen, IVs, restraints, catheters, isolation precautions) and communicating equipment alarms to nursing staff.
• Facilitate patient flow by prioritizing transport requests, assisting with transfers, and utilizing bed‑tracking systems in collaboration with Presbyterian Care Connection (PCC).
• Provide patient safety monitoring, assist with mobility/ambulation, and communicate changes in condition to nursing staff.
•  Perform clerical duties such as answering phones, managing paperwork, documenting tardiness/call‑ins, and handling messages.
•  Transport specimens, x‑rays, and equipment between departments while maintaining confidentiality and adhering to hospital policies.
• Participate in departmental meetings, support organizational changes, uphold policies and procedures,
• Perform additional duties as assigned.

Qualifications:

• HS/GED
• More than 1 year experience in hospital setting and patient transport experience.
• Current BLS required

All benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits.

Wellness
Presbyterian's Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being. Earn gift cards and more by taking an active role in our personal well-being by participating in wellness activities like wellness challenges, webinar, preventive screening and more.

Why work at Presbyterian?
As an organization, we are committed to improving the health of our communities. From hosting growers' markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans.

About Presbyterian Healthcare Services
Presbyterian exists to improve the health of patients, members, and the communities we serve. We are locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1600 providers and nearly 4,700 nurses.

Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.

AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.

We're Determined to Support New Mexico's Well-Being | Presbyterian Healthcare Services