Client Services Team Coordinator

At Seyfarth, we understand that great people are the key to our success, and we provide the opportunities to match. If you join us, you’ll work with state-of-the-art technology in a friendly and professional environment, and we will continue to invest in your professional development. If you want the freedom to grow at a firm that is invested in your future, keep reading.

The Client Services Coordinator will serve as the operational and strategic liaison in a fast-paced, high volume transactional practice group within the firm. This client facing role supports two Relationship Partners in managing a complex, multi-workstream client relationship, ensuring efficient delivery of legal services and proactive communication. The position requires regular interaction with client stakeholders and coordination across numerous workstreams led by individual partners.

On any given day, you will:

• Work closely with the two Relationship Partners
• Respond to clients quickly and diligently
• Efficiently process conflict check requests on a daily basis
• Help with deal flow preparation, such as, e.g. ensuring all documents and internal tracking charts are up-to-date
• Serve as a key point of contact for the client leads, communicating with clients as necessary and under the direction of the Relationship Partners
• Draft documents such as agendas and reports to keep the team organized and forward moving
• Keeping systems up-to-date and organized including saving materials to internal platforms
• Assist with billing and other reports
• Coordinate with specialists for staging and address timing for calls
• Monitor overall budgets on a per project basis
• Ensure timely billing
• Prepare relationship reports and status updates for internal stakeholders
• Ensure compliance with firm systems for data integrity (workstream alignment, codes, etc.)

• Bachelor’s degree in Business, Legal Operations, or related field.
• Minimum 2 years of experience in client relationship management, legal operations, or project management within a law firm or professional services environment.
• Project Management certificate a plus
• Strong interpersonal and communication skills (verbal and written)
• Ability to promptly respond to client requests
• Ability to manage multiple priorities and stakeholders in a fast-paced environment
• Advanced proficiency in MS Office; experience with SharePoint and project management tools preferred
• Financial acumen with ability to analyze budgets and prepare reports
• Strong organizational and facilitation skills; ability to lead meetings and drive consensus
• Problem-solving mindset with ability to adapt to changing client needs

Seyfarth provides competitive salary and benefits at all levels, and our culture embraces the entrepreneurial spirit of its professionals like no other firm. Our professional staff are a collaborative team, helping to define the unique client experience offered by the firm. We understand that it takes more than attorneys to build a successful legal practice; everyone participates in our commitment to excellence.

With more than 1000 lawyers across 17 offices, Seyfarth Shaw LLP provides advisory, litigation, and transactional legal services to clients worldwide. Learn more about The Seyfarth Experience at www.seyfarth.com/careers/.

Seyfarth Shaw is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, change of sex or transgender status, genetic information or any other basis protected by federal, state or local law.

If you would like more information about your EEO rights as an applicant under the law, please click EEO is the LAW and the Supplement poster through the following link: https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

Boston: The full time salary range for this role is $70,000 to $80,000 annually, which is based on a 40 hour work week.

New York: The full time salary range for this role is $75,000 to $85,000 annually, which is based on a 40 hour work week.

This is the lowest to highest salary we in good faith believe we would pay for this role in the locations listed above at the time of this posting. An employee’s pay within the salary range will be based on numerous factors including, but not limited to, relevant education, qualifications, experience, skills, geographical location and business or organizational needs. This job is also eligible for an annual merit increase and bonus pay. 

We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, and 401(k). 

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This position is based in Boston, MA 02210

This position is based in New York, NY 10018