Software Engineer II, SRE

Company Description
Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect millions of entrepreneurs with millions of buyers around the world. As an Etsy Inc. employee, whether a team member of Etsy or Depop, you will tackle unique, meaningful, and large-scale problems alongside passionate coworkers, all the while making a rewarding impact and Keeping Commerce Human.

Salary Range:

What’s the role?

Etsy’s Core Infrastructure Engineering team is seeking a Platform Engineer to help us build the next generation of developer experience at Etsy. The Core Infra team owns and operates business‑critical platform capabilities—such as networking, CDNs, and infrastructure‑as‑code tooling platforms - that provide paved paths for developers to reliably build, test, and deploy code, while supporting the uptime and reliability of etsy.com. As a Platform Engineer at Etsy, you’ll treat internal engineers as your customers: partnering closely with teams to understand their needs, evolving the platforms and self‑service tooling they depend on, and owning a variety of systems to ensure they are reliable, scalable, and delightful to use.

This is a full-time position reporting to the Senior Engineering Manager. In addition to salary, you will also be eligible for an equity package, an annual performance bonus, and our competitive benefits that support you and your family as part of your total rewards package at Etsy. 

For this role, we are considering candidates based in the United States. Candidates living within commutable distance of Etsy’s Brooklyn Office Hub or in the San Francisco Bay Area may be the first to be considered. For candidates within commutable distance, Etsy requires in-office attendance once or twice per week depending on your proximity to the office. Etsy offers different work modes to meet the variety of needs and preferences of our team. Learn more details about our  work modes and workplace safety policies here.

What’s this team like at Etsy?

•  Our mission is to build and support world‑class platform capabilities that underpin the availability, performance, and reliability of etsy.com, and that make it fast and safe for engineers to ship changes.

• The Core Infra team crafts and maintains business‑critical platform services—including networking, CDNs, and infrastructure‑as‑code tooling—that support our 94M active buyers and 7.4M active sellers and help Etsy achieve its 99.95% uptime goals.

• You’ll get to work with a group of industry leading engineers to help shape the future of how Etsy builds, deploys and maintains reliable infrastructure that can automatically scale to meet the needs of our customers

• Our team shares a common goal for making everything we touch better. All engineers are empowered to make improvements to our systems, even if those systems aren’t directly owned by your team. 

What does the day-to-day look like?

• Develop and implement highly scalable and maintainable systems by contributing at multiple levels of our infrastructure stack using technologies like Chef, Terraform, Python, Prometheus and more

• Support the day-to-day operations of running a large scale application, including monitoring, measuring, and troubleshooting infrastructure and services

• Automate the upgrade procedures that range from Operating System upgrades to core application upgrades

• Manage multiple aspects of Etsy’s core infrastructure, supporting millions of requests to etsy.com daily

• Continually automate away toil that can be burdensome for teams

• Develop automation and processes to enable teams to deploy, manage, configure, scale, and monitor their applications.

• Identify and implement application reliability and availability improvements

• Automating continuous integration (CI) and continuous delivery (CD) pipelines, as well as supporting the underlying infrastructure.

• Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy's discretion, or otherwise applicable with local law.

Qualities that will help you thrive in this role are:

• You are an experienced software engineer, with at least 2 years experience in systems/infrastructure engineering or Platform or DevOps roles, preferably in a cloud environment

• You have a solid understanding of networking fundamentals (TCP/IP, HTTP, TLS) and hands-on experience with cloud networking (VPCs, subnets, routing, firewalls/security groups, DNS, and traffic flow), including working with load balancers, CDNs, and VPNs.

• Hands-on experience with Infrastructure As Code tooling like Terraform and configuration management tooling like Chef/Ansible is essential

• Ability to monitor system performance, analyze system logs, and perform tuning to ensure efficient operations on Linux platforms

• Hands on debugging experience with Linux based operating systems

• Proficiency with one or more programming languages (PHP, Python, Go, Ruby or other equivalent languages)

• Experience with cloud architectures (GCP, AWS), working with VM based architectures.

• Empathy, communication, and technical skills are valued equally

• You take the lead in directing and implementing solutions to significantly complex, unscoped problems

• Have a “leave it better than you found it” mentality, and are willing to work with and improve on code you did not originally write

• You understand that being an effective software engineer is as much about communicating with people as it is about writing code

Additional Information
 

What's Next
If you're interested in joining the team at Etsy, please share your resume with us and feel free to include a cover letter if you'd like. As we hope you've seen already, Etsy is a place that values individuality and variety. We don't want you to be like everyone else -- we want you to be like you! So tell us what you're all about.
 
Our Promise
At Etsy, we believe that a diverse, equitable and inclusive workplace furthers relevance, resilience, and longevity. We encourage people from all backgrounds, ages, abilities, and experiences to apply. Etsy is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status, or any other characteristic protected by applicable law. If, due to a disability, you need an accommodation during any part of the application or interview process, please let your recruiter know. While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skills.