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Entry-Level Customer Service Representative

Radiance Marketing
Posted 4 months ago, valid for 24 days
Location

New York, NY 10008, US

Salary

$19 - $23 per hour

Contract type

Full Time

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Sonic Summary

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  • We are a fast-growing sales and marketing firm seeking an Entry-Level Customer Service Representative to join our team.
  • The role involves providing outstanding customer service, supporting sales initiatives, and maintaining accurate customer records.
  • Candidates should have a high school diploma, strong communication skills, and a positive attitude; previous customer service experience is a plus but not required.
  • The position offers a competitive salary with performance-based incentives and opportunities for career advancement.
  • Comprehensive training and a supportive team culture are also part of what we offer to help you grow in your career.
Benefits:
  • Bonus based on performance
  • Competitive salary
  • Opportunity for advancement
  • Training & development
We are a fast-growing sales and marketing firm dedicated to delivering exceptional customer experiences and innovative brand solutions. We work with a diverse portfolio of clients and pride ourselves on our collaborative, high-energy team environment.

Position Overview:
We are seeking a motivated and enthusiastic Entry-Level Customer Service Representative to join our team. This role is ideal for someone looking to build a career in sales, marketing, and customer relations. You will be the first point of contact for customers, helping to drive client satisfaction and support business growth.

Key Responsibilities:

  • Provide outstanding customer service by answering inquiries and resolving issues promptly
  • Communicate product and service information clearly to customers
  • Support sales and marketing initiatives through customer interactions
  • Maintain accurate customer records and update databases
  • Collaborate with team members to meet performance goals
  • Identify opportunities to upsell or cross-sell products and services
  • Participate in ongoing training and professional development programs
Qualifications:

  • High school diploma or equivalent (Bachelor’s degree preferred but not required)
  • Strong communication and interpersonal skills
  • Positive attitude and willingness to learn
  • Problem-solving mindset with attention to detail
  • Ability to work in a fast-paced, team-oriented environment
  • Previous customer service experience is a plus, but not required
What We Offer:

  • Comprehensive training and mentorship
  • Career advancement opportunities in sales and marketing
  • Competitive base pay + performance-based incentives
  • Supportive and energetic team culture
  • Networking and professional growth opportunities



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