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Customer Service Representative

Encore Vet Group
Posted 18 days ago, valid for 23 days
Location

New York, NY, US

Salary

Competitive

Contract type

Full Time

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Sonic Summary

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  • West Chelsea Veterinary is seeking a Full-Time Customer Service Representative to join their compassionate team in Manhattan's vibrant West Chelsea neighborhood.
  • The ideal candidate will have experience in customer service, strong organizational skills, and the ability to multitask in a fast-paced environment.
  • This position offers a competitive salary ranging from $20.00 to $23.00 per hour, based on experience.
  • Employees will enjoy benefits such as medical, dental, and vision insurance, as well as paid time off and pet care discounts.
  • Join a supportive team where your skills are valued, and make a meaningful impact on the lives of pets and their owners.
Overview

 

Join our team as a Customer Service Representative at West Chelsea Veterinary!

 

At West Chelsea Veterinary, we’re not just a veterinary hospital, we’re a team guided by compassion, connection, and care. We're looking for a Full-Time Customer Service Representative who will bring warmth, efficiency, and positive energy to our front desk. 

 

Join Our Team in the Center of Manhattan’s Vibrant West Chelsea Neighborhood! 
At our hospital, we’re proud to be part of a creative, compassionate community that truly values connection and care. We’ve earned the trust of our neighbors and their pets by building long-standing relationships rooted in respect, service, and care. 

 

 

Why Join West Chelsea Veterinary? 

We treat every pet like family—and every team member like gold. While we take our work seriously, we never miss a chance to laugh, enjoy team lunches, and celebrate our successes together. It’s a workplace where compassion, collaboration, and camaraderie thrive. 

Our hospital blends modern medicine with heartfelt care. We offer wellness and preventive care, surgery, dentistry, diagnostics, and acupuncture, all delivered with empathy and excellence.  
 

This Role Might Be a Great Fit for You If You: 

  • Love connecting with people and creating positive first impressions 

  • Are organized, detail-oriented, and keep things running smoothly 

  • Excel at multitasking and staying calm under pressure 

  • Are confident using technology and managing patient records 

  • Communicate clearly and compassionately—especially when pet parents are anxious 

  • A supportive, team-focused environment where you can develop your skills and thrive both personally and professionally. 

What We Offer: 
We believe in supporting our team just as much as we support our clients. Here’s what you can expect: 

  • Competitive pay, based on experience 

  • Medical, dental, vision, and life insurance

  • Free virtual mental healthcare services for household (13+)

  • Uniform allowance 

  • Generous pet care discounts for your personal pets 

  • Paid time off, floating holidays, parental leave, and military leave 

  • A comprehensive Employee Assistance Program (from finances to wellness and everything in between) 

  • Access to Encore Vet Group’s training, CE, and career development resources 

  • 401(k) retirement plan with up to 5% company match 

This is more than just a job, it’s your chance to be part of a team where your voice is heard, your skills are valued, and your impact genuinely matters. If you're looking for meaningful work in a supportive, purpose-driven environment, we’d love to meet you!

 

Join us in making every client feel at home—and every pet feel safe, loved, and cared for. 

West Chelsea Veterinary is proud to be partnered with Encore Vet Group.

 

 

Our hospital website: Best Veterinary Hospital In New York, NY | West Chelsea Veterinary

 


Pay Range

USD $20.00 - USD $23.00 /Hr.



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