Director, Global Design Language

The Director of Global Design Language is a strategic leadership role responsible for the creation, curation, and expansion of our global digital design language. This role will be instrumental in ensuring design consistency across our digital platforms, fostering a cohesive brand identity, and driving user experience excellence. Reporting to the VP, Global Brand and Design Language, this role will unify brand and UX design through a shared design language and scalable systems. It plays a critical role in aligning design efforts across business units, ensuring that teams are empowered by a common foundation while maintaining flexibility for regional and functional needs. 

What you’ll do:

• Develop and maintain a comprehensive global design language that aligns with Prudential's brand identity and business objectives 
• Establish governance frameworks that ensure consistency while enabling creativity and regional flexibility. 
• Drive adoption and expansion of our enterprise Design System by aligning teams and advocating for its use across markets and functions. 
• Integrate brand and experience, partnering with Marketing, Product, and Technology to ensure cohesive expression across all digital and service environments. 
• Operationalize design excellence through tools, templates, and scalable standards that streamline collaboration. 
• Foster alignment across UX teams in different business units, acting as a connector and enabler of shared practices and principles. 
• Develop and deliver executive-level presentations that clearly articulate the value, impact, and roadmap of design standards to senior stakeholders. 
• Advance global design maturity by championing inclusive, scalable, and future-ready design practices. 
• Define and track success metrics for design standards adoption, quality, and efficiency across the enterprise. 

About you: 

• You’re a systems thinker who brings clarity to complexity and thrives on building scalable frameworks. 
• You’re passionate about design governance and know how to balance structure with creative freedom. 
• You’re a connector—able to bridge Brand, UX, and technology to create cohesive, high-quality experiences. 
• You’re a strategic communicator who can influence without authority and build coalitions across functions. 
• You’re confident presenting to executive audiences and skilled at translating design strategy into business impact. 
• You’re a multiplier who develops people, builds systems that scale, and leaves a lasting impact. 
• You’re skilled at setting a fast pace, while ensuring that the details don’t get dropped. We want to ensure we build a robust system but need to show fast progress.  

What you'll need:

• 8+ years of experience in design leadership roles, with a focus on design systems, standards, or brand integration. 
• Proven success in defining and scaling design guidelines across large, matrixed organizations. 
• Deep understanding of accessibility, usability, and inclusive design principles. 
• Experience partnering with cross-functional teams including Marketing, Technology, and Product. 
• Strong executive communication and stakeholder management skills, including experience presenting to senior leadership. 
• Experience managing or influencing multidisciplinary teams (design ops, systems, brand, etc.). 
• Global or multi-market experience is a strong plus.