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Customer Service Representative - Newark

EMG Acquisitions
Posted 21 days ago, valid for 18 days
Location

Newark, DE 19717, US

Salary

$32,000 - $38,400 per year

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Contract type

Full Time

Health Insurance
Paid Time Off

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Sonic Summary

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  • Minute Loan Center (MLC) is a consumer finance company that offers various loan opportunities, including online options, and values a family-like work environment.
  • Employees receive training in areas such as underwriting, collections, marketing, sales, and customer service, with most customer interactions occurring online or over the phone.
  • The company prioritizes employee health and safety, implementing enhanced cleaning protocols and providing personal protective equipment amid the COVID-19 pandemic.
  • Candidates for the Customer Service Representative (CSR) position should have a high school diploma or GED, with customer service and consumer loan experience preferred.
  • This full-time position requires experienced individuals with excellent customer service and sales skills, and offers a competitive salary along with a comprehensive benefits package.

What’s it like to work at Minute Loan Center? Well, awesome! We work hard, play hard and treat each other like family. MLC is a consumer finance company that specializes in providing our customers with instant funds through different loan opportunities, including online loan options. Employees in MLC stores are trained in underwriting (loans), collections, marketing, sales, customer service and store management.

 

Although we are a retail operation and welcome our customers into the store, our online platform and services are second to none and most of your customer interactions will be online or over the phone.

 

 Regarding COVID:

 

Our people are the heart of the company and our number one asset. We are committed to providing safe working conditions at all of our locations and have invested in measures aimed at keeping employees healthy during the COVID-19 pandemic. With safety as one of our core company values, we’ve established enhanced cleaning and sanitization protocols, and provide personal protective equipment to all employees-including masks and hand sanitizer. Ensuring the well-being of our team members is a top priority.

 

Join our team today!

 

Benefits:

 

EMG employees enjoy a wide range of benefits including:

  • On-the-Job Training
  • Contests and Bonuses
  • No Late Evenings
  • No Sundays
  • Health Insurance
  • Paid Time Off
  • Company Holidays
  • Direct Deposit
  • Payroll Advance Program

 

What you need to do the CSR job:

 

  • Excellent customer service skills
  • Strong sales skills, including cross-selling
  • Enjoy public contact
  • Able to work well under pressure
  • Problem solving skills

 

Details:

  • High school diploma or GED
  • Customer Service experience preferred
  • Consumer Loan experience preferred

  • Cash Handling experience preferred

Location

Newark, Delaware

Department

146

Employment Type

Full-Time

Minimum Experience

Experienced




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