Gate Hold Server - EWR

Job Title: Gate Hold Server 

Location:  EWR

Compensation: 6.05 Plus tips

Reports to:  

Who We Are  

On the Go has elevated the dining and retail experience for travelers by bringing together worldclass hospitality, award winning dining concepts, and forward-thinking technology. With more than 300 unique dining and retail locations across North America’s busiest airports, we’re fueled by a passion for creating exceptional guest experiences—made possible every day by our incredible Crewmembers. On the Go, people truly come first. We invest in our teams, and foster growth in an exciting, fast-paced environment where everyone can shine.  

How We Do Business  

How we work is just as meaningful as what we accomplish. Our Values—Care, Continuous Improvement, Quality, and Teamwork—guide the way we show up for our guests and for each other. We’re committed to fostering an inclusive, safe, and uplifting workplace where people feel respected, empowered, and encouraged to bring their full selves to work.   

Why This Job Is a Big Deal!  

The Gate Hold Server is responsible for delivering the OTG guest experience and will be our front line--the point of contact for our guests.  A Gate Hold Server must possess strong interpersonal skills, coupled with a sunny disposition, and a positive outlook. Adhering to the OTG Core Steps of Service is an absolute must, while working in restaurants assigned by our management team. 

In This Role, You Will:  

Greet and welcome guests quickly and pleasantly, with a smile  

Delivering beverages and menus promptly  

Communicating all daily food and drink specials  

Demonstrating knowledge of menus and beer selections  

Assisting guests in entering all orders into the iPad/computer system  

Offering menu items and up-selling to guests  

Preparing hot and cold drinks and mixed non-alcoholic drinks  

Demonstrating appropriate wine service techniques  

Assisting other servers, as needed  

Sweeping and mopping premises, as required  

Clearing tables  

Keep a spotless working environment through regular cleaning and sanitizing  

Participating in daily side-work tasks  

Maintain a clean, neat, and well-groomed appearance  

Maintain knowledge of airport, terminal and restaurants; offer information, recommendations, etc.  

Communicate any issues or quality of service problems to the MOD immediately  

Other duties, as assigned 

Qualifications/Criteria:  

Must be at least 18 years of age  

Fully conversational in English  

Able to lift 35lbs. in weight  

Must be mobile and able to stand for extended periods, to stoop, kneel, and crouch  

Must be available to work varied hours/days, including nights, weekends, holidays, and bad weather conditions--must be flexible 

Equal Opportunity Employer  

We’re proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.