Practice Manager

Schedule: Full-Time | 8:30 AM–5:00 PM

Location: Must be based within one of the following regions:

• Wooster
• Newark
• Dayton

Job Summary/Purpose - The Practice Manager (PM), Palliative Care provides oversight of OHI's Palliative Care Program, to include referrals, scheduling, documentation, billing, coding, quality reporting and other operations. The PM is supported by and supervises the Care Team Coordinators (CTCs). The PM ensures operational alignment with contracted and non-contracted community partners to include hospitals, facilities and provider groups. The PM will collaborate with Pure Healthcare in the support of population health contracts, navigating processes to achieve successful outcome measurements. 

Qualifications- 

• Minimum of five years medical practice management experience. 

• Bachelor's Degree in business administration, healthcare administration or related field 

• Excellent written and verbal communication skills 

• Computer skills sufficient to properly document services and analyze data including Microsoft Office 365, Teams, Power Point

 • Valid Driver's License with Safe Driving Record 

• State Minimum Automobile Insurance Coverage

Key Responsibilities 

• Collaborate across the organization, and uniquely with provider staff, to maintain quality driven, outcome measured Palliative Care in all settings.

 • Collaborate with physician leaders to provide evidence-based care in accordance with the organization's mission, vision and strategic objectives. 

• Contribute ideas and solutions directed toward an evolving model of Palliative Care 

• Understand, teach and reinforce protocols, systems, and processes.

 • Collaborate with Pure Healthcare to support at-risk populations and alternative payer arrangements to achieve target clinical outcomes. 

• Utilize clinical, operational, patient satisfaction, and other data to improve systems of care. 

• Collaborate with physician leaders to support high-quality patient care, safety, accurate and timely documentation.

 • Collaborate with the Provider Credentialing and Support Specialist to support provider scheduling and  completion of duties

 • Create, follow and communicate reports specific to populations served. 

• Understand and implement written policies and procedures.

 • Evaluate provider productivity to maintain healthy workforce and organizational growth.

 • Evaluate customer satisfaction and contribute to the resolution of customer service concerns. 

• Assist in other activities and departments when requested.

Why Hospice?

Hospice nursing is more than providing clinical care—it's about being present for patients and families during some of life's most important moments. If you are an LPN who brings compassion, clinical skill, and a desire to make a meaningful difference, we invite you to consider joining our team.

Ohio’s Hospice offers opportunity, advancement and a great foundation for growth to energetic people looking to serve our mission. Those who join our team are committed to providing superior care and service so our patients and their families can celebrate life. We provide our staff members with the resources and support to contribute and make a difference in the lives of patients and families every day. Come join a group of people that are wildly passionate about taking care of our patients and each other!

As a member of our team, you'll have a chance to impact many lives. You may find a deeper meaning in your work or rediscover why you chose your profession in the first place. The passion you may have been missing in previous workplaces can be found at Ohio's Hospice of Central Ohio.  

Ohio’s Hospice complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.  

Ohio’s Hospice is proud to be platinum certified through SAGECare, which provides training and consulting on LGBT aging issues to service providers. Ohio’s Hospice welcomes those in the LGBT community to join our team.