Job Title: Security Access Manager

Location: EWR Airport

Compensation:$65,000 -$75,000 per year

Reports to: Airport Director

Who We Are

On the Go has elevated the dining and retail experience for travelers by bringing together world-class hospitality, award-winning dining concepts, and forward-thinking technology. With more than 300 unique dining and retail locations across North America’s busiest airports, we’re fueled by a passion for creating exceptional guest experiences—made possible every day by our incredible Crewmembers. On the Go, people truly come first. We invest in our teams, and foster growth in an exciting, fast-paced environment where everyone can shine.

How We Do Business

How we work is just as meaningful as what we accomplish. Our Values—Care, Continuous Improvement, Quality, and Teamwork—guide the way we show up for our guests and for each other. We’re committed to fostering an inclusive, safe, and uplifting workplace where people feel respected, empowered, and encouraged to bring their full selves to work.

Why This Job Is a Big Deal!

An OTG Security Access Manager is responsible for overseeing and administering the applications and verification documents required to promptly satisfy the Houston Airport System's requirements for an airport badge. Interfaces with the Airport authorities, the employees, the airport management, and the HR department and keeps track of and all terminal employees’ badge status. Follows up to facilitate processing as needed and ensures internal tracking process is recorded.

Responsibilities:

Schedule monthly in house audits.
Schedules all Security classes for newly hired crewmembers, Managers and Executives.
Provides oral and written instructions to newly hired crewmembers regarding Security Identification Display Areas (SIDA) and fingerprinting process, including personal identification requirements
Communicates clearly for each newly hired crewmember regarding the steps required on the Port Authority fingerprinting application
Records and maintains accurate badge data for the airport authority daily, weekly, monthly and or quarterly audits
Ensures that all OTG issued security badges are returned to the Port Authority at the point a crewmember resigns or is involuntarily terminated
Acts as a liaison between OTG Management and the airport authority stakeholders regarding security related policies and procedures
Tracks and communicates the progression of newly hired crewmembers and managers through the badging process and reporting their status to the Management team on a weekly basis.
Communicates "badge ready" notifications to all Managers and TLs, and prepares "badge ready" letters
Notifies HR of issues and expiration dates of all new badges to ensure tracking data in HRB

Qualifications and Requirements:

Airport experience a plus
Process oriented
System exececution
Strong written and oral communication skills
Extremely detail-oriented
3 plus years’ experience in administrative duties
Able to effectively manage multiple priorities in a fast-paced environment
Sound decision-making skills
The ability to plan and prioritize
Excellent follow-up and tracking skills
Excellent MS Excel skills
Impeccable internal and external customer services skills
Must be able to work varied hours/days, nights, weekends, holidays, and during inclement weather conditions

Equal Opportunity Employer

We’re proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

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