Senior Engineer II, Technology Operations

When you join Sallie Mae, you become a champion for all students.

We’re on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big.

Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We’re changing. Because students need a better way.

We’re looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for students—and for each other.

This is where diverse backgrounds, beliefs, and perspectives matter. It’s where you’re empowered to bring your authentic self to work.

Feeling your best allows you to do your best. Our benefits take care of the whole you—from physical and mental to financial and professional. You’ll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more.

We’re obsessed with impact and making a real difference. For us, that means putting relationships first, asking “why not?” when tackling challenges, and continuously learning new skills.

Come do more than join something, change something. For students, for future generations, for the future of education.

EXTERNAL WEBSITE POSTING

Employer: SMB IT, Inc.

Job Title: Senior Engineer II, Technology Operations

Job Location: 300 Continental Drive, Newark, DE 19713

Schedule: 40 hours per week, Monday through Friday

Duties:

• Responsible for overseeing the planning, implementation, and management of various systems within the company.
• Develop and execute a comprehensive technology operations strategy aligned with the organization's goals, ensuring the effective and efficient use of technology resources.
• Manage and maintain the organization's technology infrastructure, including hardware, software, networks, and data centers, to ensure high availability, scalability, and security.
• Identify, evaluate, and implement appropriate technology systems and solutions to support the organization's operations, improving efficiency, productivity, and user experience.
• Collaborate with finance and executive teams to develop and manage the technology operations budget, ensuring cost-effective allocation of resources while meeting business requirements.
• Work closely with cross-functional teams, including executive leadership, project managers, and business units, to understand technology needs, align priorities, and deliver solutions that support organizational objectives.
• Remote Work Permitted.

Requirements:

Bachelor’s degree (or foreign equivalent) in Computer Science, Information Systems, Mechanical Engineering, or a related field and five (5) years of experience as a Senior Software Engineer, Workday Integration Consultant, Software Developer, or related role where required experience was gained. Also requires experience in the following:

• Develop new and modify existing integrations from Workday to internal and external clients using Workday technologies (i.e., Benefits, Payroll, internal systems, etc.) including PGP/SSH key management, calculated fields, custom reports, EIBs, Document Transformation, Core Connectors, Workday Studio, Web Services, etc.;
• Provide production support for clients on Workday integrations and HR related applications, including addressing inquiries on the technology, processes, or user access to resolve issues;
• Partner with colleagues in the design, testing, and support of Workday integrations including regression testing during bi-annual Workday releases;
• Participate in walk-throughs which review integration changes, source code, and all technical supporting documentation, while providing feedback in accordance with department standards and guidelines;
• Experience working with Workday Studio;
• Experience with integration technologies such as Web Services, XML, XSLT, SOAP, and Java;
• Experience with Extract, Transform, Load (ETL) processes; and
• Monitoring large number of Workday Integrations to ensure integration operability.

CONTACT: Send resume to TA@salliemae.com and reference job title and location.

Feeling your best helps you do your best:

Our benefits take care of the whole you—so you can build your work around your life (not the other way around!).

• Competitive base salaries 

• Bonus incentives 

• Generous PTO, Floating Holidays and 12 Federal Holidays observed

• Support for financial-well-being and retirement 401k with employer match

• Comprehensive medical, dental, vision, hospital indemnity, critical illness, pet insurance and more

• Employer paid short-term/long-term disability and basic life insurance  

• Flexible hybrid working arrangements.

• Paid parental leave and adoption reimbursement programs

• Free access to on-site staffed fitness centers (in Delaware) and gym subsidy (for locations outside Delaware) 

• Confidential counseling support (EAP), Health Advocacy services and Wellness program with financial incentives

• Tuition Reimbursement and Family Scholarship Programs

• Career development and training opportunities

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Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. Click here to view the U.S. Pay Transparency Policy, here for federal job applicant notices, and here to view the California Employee Privacy Notice.

Reasonable accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an accommodation please call (855) 756-2007 and choose option 9. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.