PrimeLending, a PlainsCapital Company®, is a people-first company on a mission to make the home loan process simple and stress-free. Since 1986, we’ve been working together as a team to support our customers, co-workers and communities and make a positive impact on all the lives of all we serve. Whether on the frontline working directly with customers in our branches or behind the scenes supporting our loan officers, our team members each play a vital role in delivering an outstanding customer experience.

Award-Winning Culture

Known for having an empowering, supportive culture, PrimeLending is a place where each individual has an important voice, can be themselves and thrives. Our organization exudes an infectious spirit of optimism and humanity, making PrimeLending a great workplace.

#7 2023 Energage Top Workplaces in the USA¹
# 11 2023 Energage Top Workplaces in Financial Services¹
Top 25 2023 Fortune Best Workplaces for Women™²
Top 25 2023 Fortune Best Workplaces in Financial Services™²
Top 50 2023 Fortune Best Workplaces for Millennials™²
#11 2023 Fortune Best Workplaces in Texas™²
Scotsman Guide 2024 Top Workplaces³ (Editor’s Pick)
#7 2023 Dallas Morning News Top Workplaces⁴

Key Facts About PrimeLending

Established in 1986
Part of Hilltop Holdings Inc. (NYSE: HTH) a diverse financial services company
#11 2023 Top Retail Volume, Scotsman Guide
#15 2023 Top Overall Volume, Scotsman Guide³
400+ purchase, renovation, refinance and reverse mortgage products
National lender with coverage in all 50 states
2023 Best-in-Class Lender in 4 categories by MortgageCX⁵
Branches located in 42 states
96% customer satisfaction rating⁶
4.9 national average star rating on Google
22,000+ five star Zillow reviews

¹Energage Top Workplaces Awards

²Great Place to Work

³Scotsman Guide

⁴The Dallas Morning News

⁵MortageCX

⁶Survey administered and managed by an independent third party following loan closing. PrimeLending received an overall 96% Customer Satisfaction Rating for the period 1/1/23-12/31/23.

The Retail Operations team's main focus is to ensure smooth and efficient processing of mortgage applications while providing exceptional customer service throughout the lending process. Our primary objective is to support the origination and fulfillment of mortgage loans for retail customers through various tasks and responsibilities. Our mission revolves around people, from loan officers to local operations and corporate support teams, all working toward a common goal of delivering outstanding service. We take pride in exceeding customer expectations and playing a vital role in helping them achieve their dreams by supporting our production team to close more loans.

Learn more about this Employer on their Career Site

Loan Processor (Newburgh, NY)