Home
01950, Newburyport, MA
Customer Service Representative, Call Center

Customer Service Representative, Call Center

Institution for Savings

Posted 3 months ago, valid for 22 days

Newburyport, MA 01950, US

$24.5 - $27 per hour

Full Time

Retirement Plan

Life Insurance

By applying, a Sonicjobs account will be created for you. Sonicjobs's Privacy Policy and Terms & Conditions will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.

Sonic Summary

The Institution for Savings is seeking a full-time Call Center Representative for their Retail Operations Center in Newburyport.
The role involves providing exceptional customer service through various inbound channels and assisting with account-related requests.
Candidates should be customer-focused, detail-oriented, and able to navigate multiple systems while adhering to bank policies.
An excellent benefits package is offered, including 100% paid medical, dental, and vision insurance, along with a 401(k) match and life insurance.
The position requires a minimum of 2 years of relevant experience and offers a competitive salary.

Call Center Representative
79 State Street, Newburyport

Seeking a full-time Call Center Representative to work in-office at the Bank's Retail Operations Center in Newburyport. This position is responsible for providing exceptional customer service across a variety of inbound communication channels, supporting both customers and staff by resolving routine account related requests, answering questions, and completing service related tasks. The role also supports customers with a wide range of bank products and services, including deposit and loan accounts, digital channels and payment services. The ideal candidate is customer-focused, detail-oriented, comfortable navigating multiple systems, and committed to delivering accurate, timely support while following bank policies and regulatory requirements.

We offer an excellent benefits package including the following:

100% paid medical
100 % paid dental
100% paid vision insurance
401(k) match up to 10%,
Life insurance
Pet insurance
Disability plan
Pension plan after 2 years of service
Generous vacation and paid-time off

The Institution for Savings is an Equal Opportunity Employer. Member FDIC. Member DIF.

Learn more about this Employer on their Career Site

Apply now in a few quick clicks

By applying, a Sonicjobs account will be created for you. Sonicjobs's Privacy Policy and Terms & Conditions will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.