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01950, Newburyport, MA
Deposit Services Representative

Deposit Services Representative

Institution for Savings

Posted 12 days ago, valid for 12 hours

Newburyport, MA 01950, US

$24.5 - $27 per hour

Full Time

Retirement Plan

Life Insurance

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Sonic Summary

The Institution for Savings is seeking a full-time Call Center Representative to work in-office at their Retail Operations Center in Newburyport.
The role involves providing exceptional customer service across various inbound communication channels and resolving routine account-related requests.
Candidates should have a customer-focused attitude, be detail-oriented, and comfortable navigating multiple systems while adhering to bank policies and regulations.
An excellent benefits package is offered, including 100% paid medical, dental, and vision insurance, as well as a 401(k) match up to 10%.
The position requires 2 years of experience in a similar role and offers a competitive salary, although the specific amount is not mentioned.

Call Center Representative
79 State Street, Newburyport

Seeking a full-time Call Center Representative to work in-office at the Bank's Retail Operations Center in Newburyport. This position is responsible for providing exceptional customer service accross a variety of inbound communication channels, supporting both customers and staff by resolving routine account related requests, answering questions, and completing service related tasks. The role also supports customers with a wide range of bank products and services, including deposit and loan accounts, digital channels and payment services. The ideal candidate is customer-focused, detail-oriented, comfortable navigating multiple systems, and committed to delivering accurate, timely support while following bank policies and regulatory requirements.

We offer an excellent benefits package including the following:

100% paid medical
100 % paid dental
100% paid vision insurance
401(k) match up to 10%,
Life insurance
Pet insurance
Disability plan
Pension plan after 2 years of service
Generous vacation and paid-time off

The Institution for Savings is an Equal Opportunity Employer. Member FDIC. Member DIF.

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