Gift Shop Associate

The Gentle Barn is a nonprofit sanctuary dedicated to rescuing animals and helping both animals and people heal. Through innovative programs like Cow Hug Therapy®, Equine Therapy, and educational experiences, we create meaningful connections that inspire hope, compassion, and transformation. We are a mission-driven, fast-paced, and deeply collaborative team committed to making a real impact every day. At The Gentle Barn, you’ll be part of a purpose-filled environment where your work directly contributes to changing lives, both human and animal.

We are looking for a customer-service orientated and reliable Gift Shop Associate to join our team. This part-time weekend position supports our operations on Saturdays and Sundays when we are open to the public. The ideal candidate will take pride in creating a welcoming and organized shopping experience by keeping the gift shop well-stocked, neatly displayed, and properly priced, while maintaining a clean and inviting space for our visitors.

PRINCIPAL DUTIES & RESPONSIBILITIES: 

• Welcome all visitors, volunteers, donors, and special guests

• Restock shelves and assist in answering questions regarding merchandise

• Maintain cleanliness of the gift shop

• Accept payment, in the form of cash or credit cards, from customers and make change as necessary when purchases have been made

• Make price tags and labels when needed for merchandise

• Recommend additional merchandise that may be sold in the gift shop

• Perform all other duties as assigned

• Job description may be modified at the discretion of the organization

QUALIFICATIONS:

• Must possess a high school diploma or equivalent (GED)

• Excellent verbal and written communication skills

• Highly organized with strong attention to detail

• Must be a proactive problem solver 

• Capable of being a strategic and creative thinker

• Must be capable of working both independently and as part of a team

• Proven skills in interfacing with the public

• Ability to exemplify both discretion and confidentiality

• Previous cash handling experience a plus

PHYSICAL REQUIREMENTS:

• Ability to lift 25-50 lbs

• Stand, walk, bend, kneel, and squat for extended periods throughout the day