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Job DetailsJob Location: Newington Shattuck Way - Newington, NH 03801Position Type: Full TimeEducation Level: High School DiplomaJob Shift: 5x2-7a-3pAre you looking for an opportunity with plenty of growth potential? Do you enjoy working in an exciting, fast-paced, collaborative environment? Are you interested in working with the world’s most innovative companies to create a more connected world? Connecting Continents. Impacting Communities. The backbone of the Internet is a series of high-tech subsea fiber optic cables deployed throughout the globe - SubCom has deployed over 50% of them. Our employees ensure data communications networks are engineered, manufactured, deployed to the highest standards, enabling faster and more reliable connectivity to communities worldwide. Every member of the SubCom team plays a role in an end-to-end process that is critical to enterprises, governments, big cities, and rural towns. We encourage, expect, and value creativity, thoughtful risk taking, openness to change, and diverse perspectives. Whether you’re a seasoned applicant seeking a new and exciting challenge, or you’re new to the workforce and looking for a flexible, rewarding, and fast-paced position with an innovative and stable organization (since 1953), SubCom has opportunities to advance your career. Position Overview: The Lead for the Testing group within OPS is responsible for coordinating and overseeing daily testing activities to ensure product quality, process compliance, schedule adherence, and timely flow of work through the testing area. This role provides day-to-day guidance to assigned QS 1,2 and 3 Technicians. Supports training and qualification of employees, monitors testing performance and priorities, and partners with Operations, Engineering, Quality, and Supply Chain to resolve issues impacting output, quality, or delivery. The Lead is accountable for maintaining a safe, efficient, and organized testing environment while promoting teamwork, and continuous improvement within the assigned area. Responsibilities and Duties: Coordinate and support the daily workload of the Testing group, including QS 1,2 and 3 Technicians Assist in establishing daily testing priorities and coordinating resources and cross-training activities to meet safety, quality, delivery, and productivity objectives. Provide technical guidance, instruction, and support to the Testers to ensure effective execution test procedures, work instructions, data entry requirements, and product acceptance criteria. Monitor testing performance, equipment readiness, labor utilization, capacity, WIP levels, and departmental metrics, escalating concerns as appropriate. Partner with Engineering, Quality, Supply Chain, and Operations to resolve testing issues, support new product introductions, coordinate rework activities, and implement process improvements. Support the training and qualification of employees in accordance with applicable procedures, work instructions, quality requirements, and safety standards. Promote a culture of safety, quality, accountability, teamwork, and continuous improvement through participation in Gemba walks, audits, and problem-solving activities. Maintain a safe, clean, and organized testing area by reinforcing 5S, proper handling of product and equipment, and adherence to ESD, cleanroom, and safety requirements where applicable. Communicate testing status, risks, failures, and improvement opportunities to supervisors and cross-functional stakeholders. Serve as a subject matter expert and resource for testing processes, equipment, and troubleshooting activities. Support business needs and perform other duties as assigned. Qualifications Qualifications: Minimum 5 years of experience in a manufacturing environment; previous experience as a Senior Manufacturing Associate (SMA), Lead SMA, or equivalent technical lead role preferred. 4+ years of fiber optic splicing experience. 4+ years of clean room experience. Strong working knowledge of Lean Manufacturing and 5S principles. Demonstrated ability to provide technical guidance and support within a team environment. Proficiency in electro-mechanical assembly operations. Strong troubleshooting and problem-solving skills. Ability to train and mentor associates on processes, equipment, and best practices. Previous experience with quality systems and manufacturing processes. High School diploma or GED required; Bachelor's degree preferred. Physical Demands Ability to pass a “Fit for Duty” physical exam. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization. Candidates for positions with SubCom must be legally authorized to work in the United States. Employment eligibility verification will be required at the time of hire. Visa sponsorship is not available for this position. Our selection procedure is based on local, state and federal law. Please be sure to attach a resume to your application. We are not able to consider applications without a resume. BENEFITS SubCom offers a comprehensive benefits package, including but not limited to: competitive salaries, medical, dental, vision, life and disability insurance coverages, FSA, HSA, generous vacation, paid sick leave, paid parental leave, paid holidays, tuition reimbursement, adoption assistance, and a 401(k) plan with generous company match. Additionally, some positions may be eligible for shift differential. Note: If the posting is for an internship position, delete all benefit information. AFFIRMATIVE ACTION/EQUAL EMPLOYER OPPORTUNITY SubCom is committed to providing a work environment that prohibits discrimination on the basis of age, color, disability, ethnicity, marital status, national origin, race, religion, gender, gender identity, sexual orientation, protected veteran status, disability or any other characteristics protected by applicable law or regulation. SubCom engineers, manufactures, and installs subsea fiber optic data cables - the unsung heroes of global communication. With an unrelenting focus on quality, reliability, and value, SubCom offers flexible end-to-end building blocks for the high-tech networks that are the backbone of the world's digital infrastructure. While the company's origins date back to the mid-19th century, SubCom has deployed enough cable to circle the equator more than 25 times since its entry into the communications industry in 1955. SUBCOM’S CORE VALUES Quality - Accountability - Teamwork - Innovation
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