Kinn is a fine jewelry brand that specializes in designing modern heirlooms. Every piece of jewelry is hand-crafted from solid 14k gold, ensuring long-lasting quality. Kinn’s signature pieces are designed to stand the test of time and be passed on as cherished heirlooms.

We’re looking for a full-time Keyholder & Client Advisor at our third Flagship Store in Newport Beach, California. We're hiring multiple Client Advisors to help us open our store. Each will be responsible for various day-to-day tasks, including product knowledge, communication, retail sales, customer service, and ensuring a positive customer experience.

Clienteling

Strive to exceed customer expectations by providing outstanding service experiences
Assist customers by selecting appropriate styles based on their needs and preferences
Use product knowledge to speak to the collection’s vision and quality
Build & maintain an organized client book to generate appointments and drive sales through consistent outreach and follow-up
Proactively reach out to clients based on their preferences and past purchases

Sales

Achieve and exceed sales and metric goals
Utilize product knowledge and trends to provide relevant styling suggestions
Actively engage with customers, building relationships to drive repeat business
Maintain knowledge of store key performance metrics and work towards targets
Collaborate with management to develop action plans and sales strategies

Sales Floor / Operations

Maintain the visual presentation of the store, ensuring VM standards are met
Assist in floor sets and replenishment of merchandise as needed
Complete opening and closing duties
Collaborate with management on operational tasks
Other duties as assigned

Client Advisors work closely with guests to understand their preferences, comfort zones, and long-term image goals. They act as fashion consultants, confidants, and creative partners, helping build and evolve their personal connections through clothing and style choices.

Requirements

Previous retail experience, preferably with a fashion luxury/contemporary brand
Strong sales, customer service, and communication skills
Basic computer skills (POS, Excel, Word)
Organizational skills and an eye for detail
Positive, high-energy, entrepreneurial spirit
Team player who is inspired by others’ successes as well as your own
Able to work retail hours, including weekends and holidays

Benefits

Medical, dental, and vision insurance
Company-paid life insurance
401(k) plan with a 4% company match
Paid time off
Employee discount on Kinn jewelry
Invitations to pop-ups and other company events

Learn more about this Employer on their Career Site