Program Manager Physician Relations & Business Development: Digestive Health Newport Beach and Irvine

Primary Duties and Responsibilities

The Program Manager Physician Relations & Business Development is responsible for developing a deep and sustainable relationship between the Hoag Enterprise and physicians in the community.  Serving as a critical link between Hoag Hospital and its affiliates, the Program Manager is responsible for developing new relationships and strengthening existing relationships with physicians as it relates to the Continuum of Care model. The Program Manager markets and promotes Hoag services and programs to physicians, physician medical groups, and other related referral sources in Orange County. This position serves as a liaison to referring physicians and their office staff, educating, and supporting physicians to access the Continuum of Care model working to expand the physician’s knowledge of Organization services, while improving overall satisfaction. The Program Manager is responsible for managing and creating outreach specific to Hoag Institutes, collaborating with physician and Institute leaders, to market services and facilitates meetings and introductions to gain exposure for the program and physicians leading the program.  The Program Manager implements and deploys strategic/tactical plan for service lines that integrate with organizational and system wide goals.  Contribute innovative ideas and insights into improvements and best practices to generate new business/revenue or improved services for service lines.

Gastroenterology and Gastrointestinal Surgery (GI/GI Surgery) - The Program Manager supports outreach and business development efforts related to Gastroenterology and Gastrointestinal Surgery services, including engagement with gastroenterologists, GI surgeons, colorectal surgeons, hepatologists, and primary care/referring physicians. Serves as a liaison to support physician access to referral pathways, endoscopic procedures, GI surgical consults, and multidisciplinary tumor boards. Coordinates physician-to-physician outreach, CME/education events, and referral-source engagement, targeting community physicians both in and out of the Hoag service area. Initiates and facilitates new carve-out contracts with various medical groups along with increasing utilization of existing contracts. Tracks physician engagement and referral pattern data to identify growth opportunities and gaps in network coverage.

Qualifications

• Bachelor’s Degree in Health Care and/or Business Administration, or equivalent work experience
• Minimum of seven (7) years health care experience, including relevant work experience in business development and medical group management
• Minimum of three (3) years sales management experience
• Advance knowledge of Microsoft Office Suite
• Healthcare Experience preferred

Current CA driver’s license required for local travel

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Hoag Memorial Hospital Presbyterian is a nonprofit regional health care delivery network in Orange County, California, consisting of three acute-care hospitals with sixteen urgent care centers, eleven health centers and a network of more than1,800 physicians, 100 allied health members, 8,000 employees, and 2,000 volunteers. More than 30,000 inpatients and 550,000 outpatients choose Hoag each year.

For over 70 years, Hoag has delivered a level of personalized care that is unsurpassed among Orange County’s health care providers. Since 1952, Hoag has served the local communities and continues its mission to provide the highest quality health care services through the core strategies of quality and service, people, physician partnerships, strategic growth, financial stewardship, community benefit and philanthropy.

Hoag offers a comprehensive blend of health care services including six institutes providing specialized care in the areas of cancer, heart and vascular, neurosciences, women's health, orthopedics, and digestive health through our institutes.

Hoag was the highest ranked hospital in Orange County in the 2024-2025 U.S. News &World Report, the only Orange County hospital ranked in the top 10 for California. The organization was ranked the #5 hospital in the Los Angeles Metro Area and the #10 hospital in California.

To learn more about Hoag’s awards and accreditations, visit: https://www.hoag.org/about-hoag/awards-accreditations/.

Hoag is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Hoag is committed to the principle of equal employment opportunity for all employees and providing employees with a work environment free of discrimination and harassment. Hoag hires a diverse group of people in a manner that allows them to reach their full potential in the pursuit of organizational objectives.