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About Sundew Court
Sundew Court is Untold Living’s newest boutique retirement village, located in Newport, Shropshire. Designed to offer stylish, independent living with the reassurance of expert support when it’s needed, Sundew Court provides residents with beautiful homes, vibrant community spaces and a warm, welcoming atmosphere that feels genuinely like home.
This is a rare opportunity to join a brand new village at the very beginning to help shape its culture, build its community and lay the foundations for something exceptional. The right candidate will relish the chance to be part of something new, bringing their expertise and personality to a setting that will grow and evolve around them.
As a new village, resident care needs will initially be light, with residents living largely independently. Over time, as the village matures and residents age in place, the care offer will naturally develop and deepen, offering genuine long term scope and variety.
Summary of Position
You will play a vital role in providing high-quality care and support to our residents, ensuring their physical, emotional, and social needs are met. You will assist with personal care, daily activities, and other essential services, all while maintaining the dignity and comfort of residents in a luxurious and supportive environment. Due to Sundew opening in October 2026, care duties will not be needed to start with, which means the role will start as a response role for the residents of the village for any emergencies alongside any housekeeping tasks that may need to be completed at night.
Personal Care & Support:
- Where required, assist residents with personal care tasks, including bathing, dressing, grooming, and toileting, while respecting their dignity and privacy.
- Support residents with medications in accordance with prescribed instructions, ensuring medication records are accurate.
Daily Activities & Social Engagement:
- Encourage residents to maintain their independence and take part in activities, promoting positive social interactions among residents, fostering a sense of community and companionship.
Health & Wellbeing:
- Monitor residents' health and wellbeing, reporting any changes or concerns to the Team leader or Domiciliary Care Manager promptly.
- Provide emotional support to residents, ensuring they feel valued, respected, and cared for at all times.
Record Keeping & Communication:
- Maintain accurate and up-to-date care records, ensuring all information is documented in accordance with care plan requirements and regulatory standards.
- Communicate effectively with residents, their families, and the wider care team to ensure continuity and consistency of care to the Team leader or Domiciliary Care Manager.
Security Responsibilities:
- When working a night shift, in addition to standard care duties there is a specific responsibility for ensuring the safety and security of the building. This includes conducting routine checks of entry points, responding to any security concerns or alarms, ensuring doors and windows are secured, and reporting any suspicious activity or incidents as required.
Health & Safety:
- Follow all health and safety policies and procedures to ensure a safe environment for residents, staff, and visitors.
- Assist in maintaining a clean and safe environment by adhering to infection control practices and promoting good hygiene.
- Ensure that all equipment is used safely and maintained to the highest standards.
Training & Development:
- Participate in ongoing training and development to keep skills and knowledge up to date with care standards, safeguarding policies, and legislation.
- Complete mandatory training as required, including safeguarding, manual handling, first aid, and infection control.
- Work with senior staff to continuously improve the care provided and implement any changes to care plans as needed.
Untold Living Values
Untold seeks to create communities where later life feels like a new beginning. We expect all colleagues to role model our values in the way they work, collaborate and make decisions. These values shape our culture and guide how we deliver for our residents and each other.
Kindness
Kindness is at the heart of everything we do. Through everyday gestures and empathy, we build trust, human connection and a sense of belonging. It’s how we make every resident and colleague feel seen, valued and free to be themselves.
Security
Peace of mind comes from feeling safe, supported and understood. Our communities are created to ease life’s difficulties and provide confidence. We want residents and colleagues to enjoy life, with more energy and fewer worries.
Hospitality
For us, hospitality means creating the kind of place you’d want to visit, live in and share with others. A place where people feel at home. We show warmth, attentiveness and respect in the way we welcome people. Our neighbourhoods are places people feel noticed and valued.
Nights will be 3 nights a week 9pm-9am, alternate weekends
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