Housing Concierge

Earn £24,638 pa [pro rata], £12.60 ph and great benefits including Health Cash Plan

Permanent, Part time (36 hpw)

Southampton

We can’t offer a CoS for this role

Home, a place where you belong

Calling all night owls! Prefer staying awake and working through the night rather than snoozing away like the rest of us? We’re looking for a dedicated night worker who won’t fall asleep on the job!

Here at Home Group, we look after vulnerable customers, but also those with quite complex care needs. Your job will be to make sure our customers are safe, our buildings are secure and pleasant places to be, and that we get on with our neighbours.

What you’ll do

Walk around the building checking CCTV, fire doors and communal areas
Greeting customers and visitors, picking up repairs or cleaning
The first line of support for our customers when our wider team or their own support network isn’t around to help!
Monitor and respond to incidents calmly, quickly and fairly
Work with colleagues and partners to manage anti-social behaviour

Why join us

This is more than a job, it’s a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK’s top 10 Great Places to Work!

You have

Calm under pressure with great communication skills
Passion and experience in supporting others, either personally or professionally
Good judgement and clear communication
You recognise when things are about to go wrong and are confident intervening in a sensitive way.
To get from A to B, you’ll need a vehicle insured for business purposes. The great news is that we’ll pay your mileage!

Stronger together

We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!

The practical bits

Travel between two properties within Southampton
Working 9 hours per night, 4 on 4 off
Although you’ll work nights / lone work, we do get together regularly in the daytime for training and team meetings
Able to use technology to monitor CCTV, update records and communicate with colleagues
You’ll need an Enhanced DBS check done (we pay for it)

What’s in it for you?

34 days leave, pro-rated (including bank holidays and a “me day”)
Paid time off for volunteering
Matching Pension contributions (up to 7%25, with life assurance of 3x Basic Salary)
Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies
Career path with development and an excellent training package
Excellent benefits and rewards including supermarket discounts and travel expenses

Find out more

Click APPLY NOW to see ourHousing Concierge job description, find out about us and for help to apply. Roles can close early, so don’t wait.

For reasonable adjustments email recruitment@homegroup.org.uk

South Supported Portfolio 801

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