BASIC PURPOSE OF POSITION: To serve as the primary point of contact between loan personnel and third-party appraisers by efficiently managing appraisal engagements, order monitoring, error resolution, environmental pre-screens, and appraiser credential compliance across BankFirst.
DUTIES OF POSITION:
Appraisal Engagement: Engage and assign third-party appraisers for loan requests submitted by loan personnel, including specialized products (such as VizaLine orders over $50,000).
Order Monitoring & Follow-Up: Actively track pending orders and maintain direct communication with appraisers to monitor delivery deadlines and resolve report errors or missing information.
Environmental Risk Pre-Screens: Conduct environmental pre-screenings on qualifying new and renewed loan applications based on threshold balances, initiating Phase 1 requests when required.
Roster & Credential Management: Maintain the bank’s approved appraiser list and ensure all credentials, state licenses, and insurance documentation remain active and compliant.
Secondary Responsibilities / Duties (After Necessary Training)
Database Support: Assist in maintaining and updating the bank’s internal real estate sales comparable database.
Departmental Support: Perform additional administrative and operational duties related to the Appraisal Review Department as assigned.
EDUCATION/ EXPERIENCE/ SKILLS:
Prior banking experience with an understanding of real estate lending preferred.
Ability to prioritize work, multi-task, and complete tasks in a timely manner.
Strong communication skills and detail orientation for proactive vendor follow-up.
Ability to work independently and make informed decisions.
Ability to collaborate effectively with Appraisal Review staff, loan personnel, and appraisers.
Willingness to take beginner appraiser classes as time permits.
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