ENTRY LEVEL - Portable Device Tech - Training Provided

Since 1988, Neurocare has been a leader in the field of sleep medicine and has grown into a network of sleep centers throughout New England, providing diagnostic sleep testing.   We have an exciting opportunity for you to join our expanding team for a rewarding career in healthcare!

We’re currently seeking a Full Time team member to work at our Newton location.  No experience necessary... paid training!

**This is a daytime position** 

About the Position:

The Portable Device Tech serves as a key member of the Home Sleep Testing department, responsible for high-quality patient education and instruction in the use of home sleep testing devices.  

Primary duties consist of:

• Program and prepare HST devices in alignment with established clinical protocols.
• Conduct patient “teaches,” including device application instruction, troubleshooting guidance, and return expectations.
• Upload, review, and verify study data; escalate unscorable or incomplete studies per workflow.
• Clean, disinfect, recharge, and inventory HST devices and associated supplies.
• Assist in monitoring and reducing unreturned device rates.
• Accurately document all device and patient interactions in the EMR/platform.
• Support ongoing quality assurance initiatives within the HST Program.

Education and Experience:

• HS diploma or GED
• 1+ year experience in a customer service role
• Experience in a healthcare setting preferred
• Superior verbal and written communication 
• Strong computer skills required (Microsoft Office); Ability to learn new software quickly
• Organized and detail oriented
• Dependability, enthusiasm and professionalism
• Ability to multi-task and problem solve
• Confident working independently and as part of a team

Benefits:

• Competitive compensation
• Comprehensive benefits package including Health, Dental, and Vision coverage, plus 100% company-paid Life/AD&D and Long-Term Disability insurance
• 401(k) plan with employer match
• Paid Time Off (PTO) and company-paid holidays

Neurocare, Inc. EOE