Attraction Attendant, Niagara Falls State Park

Delaware North Parks and Resorts is hiring seas Attraction Attendant to join the team at Niagara Falls State Park in Niagara Falls, New York. As an Attraction Attendant, you will oversee the operations of the guest recreation department and ensure visitors receive the highest quality of service during their stay. If you like a fast-paced job, working with and serving guests from all over the world, and want to experience hands-on learning, our Parks and Resorts team invites you to apply today.

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

Niagara Falls State Park is a pristine oasis of three massive waterfalls, attractions, and 400 acres of protected wildlife. 

• Provide outstanding customer service at the ticket desk, including selling tickets and assisting guest.
• Scan tickets and help with attraction setup 
• Perform opening and closing cleaning duties for attractions 
• Answer guest inquiries and provide accurate information 
• Monitor activities to ensure compliance with safety rules and procedures; address or escalate issues as needed 
• Clean and inspect equipment after each use, following proper protocols 

• Previous customer service experience preferred 
• Strong attention to safety and ability to identify and correct hazards 
• Effective communication skills and the ability to interact professionally with guests and team members 
• Problem-solving skills and the ability to make sound decisions within company guidelines 
• Commitment to delivering exceptional guest service at all times 

• Ability to lift up to 50 pounds
• Ability to stand and walk for prolonged periods of time