Lead Buffet Operations Attendant

Lead Buffet Operations Attendant

Help Create Outstanding Dining Experiences Every Day

Are you a natural leader who enjoys working in a fast-paced hospitality environment? We're looking for a Lead Buffet Operations Attendant to help deliver exceptional guest experiences while guiding and supporting a high-performing team.

In this role, you'll lead daily buffet operations, ensure food quality and presentation standards are consistently met, and serve as a key connection between front-of-house and kitchen teams. If you're passionate about hospitality, teamwork, and creating memorable dining experiences, we'd love to meet you.

What You'll Do

• Lead and support buffet service team members throughout each shift
• Serve as the primary communication link between buffet attendants and kitchen staff
• Monitor buffet stations to ensure food is fully stocked, properly maintained, and presented to company standards
• Ensure food safety, cleanliness, and temperature guidelines are consistently followed
• Deliver a welcoming and guest-focused dining experience
• Share guest feedback, concerns, and compliments with management
• Train and onboard new team members on procedures, service standards, and best practices
• Coordinate daily assignments and team member break schedules
• Partner with cooks, servers, dishwashers, supervisors, and other departments to ensure smooth operations
• Assist with carving stations, dessert preparation, salad bar setup, and other service areas as needed
• Foster a positive, collaborative, and efficient work environment
• Support additional operational needs as assigned

What We're Looking For

• High school diploma or GED preferred
• At least 3 months of food service, restaurant, or kitchen experience
• Previous leadership or training experience is a plus
• Strong communication and interpersonal skills
• Ability to motivate, coach, and support team members
• Commitment to food safety, cleanliness, and operational excellence
• Strong organizational skills and attention to detail
• Ability to thrive in a fast-paced environment
• Dependable, proactive, and guest-service oriented

Leadership Responsibilities

As a shift leader, you will:

• Provide daily direction and support to buffet service team members
• Train, coach, and develop staff to ensure success
• Help resolve guest and team member concerns professionally and efficiently
• Promote teamwork, accountability, and a positive workplace culture
• Ensure company standards and policies are consistently followed

Physical Requirements

This is an active, on-your-feet role that requires:

• Continuous standing and walking throughout shifts
• Frequent reaching, bending, twisting, balancing, and hand movements
• Regular lifting of up to 25 pounds
• Occasional lifting of up to 50 pounds
• Strong coordination, manual dexterity, and visual awareness to safely perform duties

Work Environment

• Fast-paced restaurant and buffet service setting
• Exposure to kitchen equipment and moving mechanical parts
• Moderate to high noise levels during peak service periods

Schedule Requirements

• Flexible scheduling based on business needs
• Availability on weekends and holidays required
• Operation runs seven days per week

Perks & Benefits

We believe in taking care of our team.

✔ On-site employee daycare available 7 days a week (subsidy may be available)

✔ 401(k) with immediate vesting

✔ Medical, Dental, Vision & Life Insurance (Full-Time Team Members)

✔ Paid Time Off, Sick Time & Holiday Pay

✔ Tuition Reimbursement for eligible employees

✔ Employee discounts on hotel stays, dining, spa services, and more

Join Our Team

If you're ready to lead by example, support a great team, and help create memorable guest experiences every day, we'd love to hear from you.

Apply today and bring your hospitality leadership skills to a team that values excellence, teamwork, and growth.