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Position Overview:
As a Resort Restaurant Server, you play a pivotal role in delivering an exceptional dining experience to our guests. Your primary responsibility is to provide attentive and personalized service, ensuring the satisfaction of our patrons. This position involves a combination of customer interaction, menu knowledge, and teamwork in a dynamic hospitality setting.
About Cote Hospitality: https://www.cotehospitality.com/
For over 100 years, this family-owned company has distinguished itself by providing unique, transformative experiences and exceptional memories. Our resorts provide an array of services including accommodations, golf, spa food & beverage, retail, equestrian and conference/event opportunities. Our camps provide transformational memories that our attendees carry with them forever. The Cote Family has invested in its current ventures and is poised for further growth.
COTECares
CoteCares is our “Way of Life”. We believe in enriching the lives of those within our community and this inspires us to create transformative experiences and exceptional memories.
Our associate journey begins and ends with a positive work environment and experience for our team. CoteCares is the namesake for our culture, and our commitment to a culture where all associates feel respected, safe, empowered, appreciated, excited, included and a sense of belonging to something extremely special. Whether it be through community involvement or internally working with each other, CoteCares expresses our world and what we want it to be.
Career Pathing:
This role is a key position in our operational excellence delivery goals. The role may advance into a lead level position should the incumbent demonstrate sufficient strategic development and enlargement of performance scope. The successful person will be an advocate of our mission, values, and brand from a Food & Beverage level.
Duties & Responsibilities:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The position assists in setting restaurant for service (pre-service, water, etc. as required)
- Properly busses & follows up with drink refills and other service requests
- Be prompt and efficient when serving courses to the tables.
- Be knowledgeable about the menu being served and be able to describe and explain ingredients, and preparation of any food presented.
- Perform final clearing of tables, complete breakdown of functions and events; which includes resetting as needed at the end of functions.
- Assist in performing closing duties as indicated on the banquet-closing sheet.
- Resolve guest issues as quickly as possible and communicate all problems to outlet supervisor or manager immediately.
- Maintain knowledge of the entire resort and area to assist guests with questions about the resort.
- Other duties may be assigned
Job Requirements:
- Ability to manage time well, meet imposed deadlines and ability to work flexible hours
- The position requires the ability to lift over 50 pounds occasionally.
- This position requires the ability to stand, walk (6-7 hours at a time), and climb stairs, reach & bend.
- The position may require the service of wine so therefore the position requires the employee to be 18 years of age or older.
Education & Experience
- High school diploma or GED or one (1) year equivalent experience
- Have basic knowledge of wine and wine/food service
Learn more about this Employer on their Career Site
