Housekeeping Supervisor

Description

Quarterdeck Resort at Gull Lake is seeking to adding another Housekeeping Supervisor to our incredible Housekeeping team.  A Housekeeping Supervisor oversees daily housekeeping operations to ensure guest rooms, cabins, and public areas are clean, comfortable, and welcoming. This role is hands-on and fast-paced, ideal for someone who leads by example and thrives in a high-volume, casual resort environment with frequent turnovers and seasonal peaks.

Key Responsibilities

Daily Operations

• Supervise and support housekeeping staff during daily room and cabin cleanings
   
• Assign rooms and tasks based on occupancy, check-ins, and check-outs
   
• Inspect guest rooms, cabins, and public areas to ensure cleanliness and resort standards are met
   
• Respond promptly to guest requests, special needs, and maintenance issues
   

Team Leadership

• Train new housekeeping staff on cleaning procedures, safety standards, and guest service expectations
   
• Provide ongoing coaching, feedback, and performance support
   
• Help maintain positive morale in a fast-paced, team-oriented environment
   
• Assist with scheduling and coverage, including weekends, holidays, and peak seasons
   

Quality & Safety

• Ensure proper use and storage of cleaning supplies and equipment
   
• Follow health, safety, and sanitation guidelines
   
• Report maintenance issues, safety hazards, or supply shortages promptly
   

Inventory & Coordination

• Monitor inventory of linens, towels, and cleaning supplies
   
• Coordinate with front desk and maintenance teams to ensure smooth guest turnover
   
• Assist with seasonal opening and closing tasks as needed
   

Qualifications

Required

• Previous housekeeping experience (hotel, resort, or similar environment)
   
• Supervisory or lead experience preferred
   
• Strong attention to detail and organizational skills
   
• Ability to work on feet for extended periods and lift up to 30 lbs
   
• Flexible availability, including weekends and holidays
   

Preferred

• Resort or seasonal hospitality experience
   
• Knowledge of cleaning chemicals and equipment
   

Skills & Attributes

• Positive, hands-on leadership style
   
• Strong communication and problem-solving skills
   
• Ability to multitask and stay calm during peak times
   
• Guest-focused mindset with pride in maintaining a clean, welcoming resort
   

Work Environment

• Fast-paced, casual lakefront resort setting
   
• Indoor and outdoor work, including cabins and common areas
   
• Seasonal fluctuations with busy summer and holiday periods
   

Requirements

Employee Benefits Overview

We are proud to offer a comprehensive benefits package designed to support your well-being and preparing for your future. Here's a general description of the key benefits available to our employees:

401(k) with Employer Match: Eligible employees (21 years and older) can participate in our 401(k) plan, starting after 90 days of employment. We offer an employer match to help you save for retirement.

Health Insurance: Full-time employees are eligible for health insurance benefits. Part-time employees may qualify after one year of service, provided they are averaging at least 30 hours per week.

Paid Time Off (PTO): We believe in work-life balance. That's why we offer Paid Time Off starting from your first day of employment, allowing you to take the time you need for rest, self-care, and personal commitments.

Employer-Paid Life Insurance: We provide life insurance coverage up to $10,000, depending on your employee class, at no cost to you.

Voluntary Life Insurance- Full time employees can opt to participate in additional Life Insurance.

Voluntary STD / LTD - Full Time employees can opt in to participate in Long Term Disability, or short term disability. 

We are committed to fostering a supportive and rewarding environment for all our employees, and these benefits are just one way we show our appreciation for your hard work and dedication.