Engineering Control Systems Specialist

Engineering Control Systems Specialist

Title                                   Engineering Control Systems Specialist

Department                     Service

Location                            Niwot, CO

Reports To                        Technical Support Manager

About Us

Established in 1972, Particle Measuring Systems is a global leader for micro-contamination monitoring equipment improving the performance of clean manufactures in the semiconductor and pharmaceutical industries.  We’re a growing technology company in Niwot, Colorado, the heart of the Rocky Mountains.  We offer an exceptional and rewarding work environment in a great place to live.  Our employees enjoy challenging projects in the development and manufacture of light scattering particle counters and diverse technologies and applications.

Your Impact

We are looking for an Engineering Control Systems Specialist who will contribute to the success of the Service Team, applying their expertise in Control Systems to support the achievement of team and company goals and deliver innovative, reliable solutions.  In this role, the successful candidate will collaborate effectively with colleagues and cross-functional teams, demonstrate strong problem-solving and decision-making skills, and maintain a commitment to professional excellence, quality and continuous improvement.

The Role

We seek an Engineering Control Systems Specialist who can provide support to both internal users and external customers for all Particle Measuring System Modbus protocol and their instruments.  Team-oriented professional with hands-on knowledge of SCADA, Distributive Control Systems (DCS), Programable Logic Controllers, Graphics, Systems Architecture and Logic Programming.

Job Responsibilities

• Provides Modbus, control and industrial network communications protocol support via phone, email, issues in-house and at customer site.
• Proficient in Modbus TCP/IP, OPC UA and industrial communication protocols.
• Troubleshoots system and network configuration issues.
• Assists with the selection and installation of support tools and procedures.
• Writes user technical notes.
• Tracks firmware and industrial network communications protocol errors.
• Collaborate with Cross-Functional Teams.
• Provide remote and onsite training/assistance/ troubleshooting programming of customer control systems in collaboration with PMS instruments.
• Keep up to date with advancements SCADA systems, instruments and data center technologies to drive innovation.
• Assists with the development of training curriculum related to network communications protocols and troubleshooting programming of customer control systems in collaboration with PMS instruments.
• Assist hardware support cases if Modbus inquiries are low.
• Continuously evaluate processes for improvements in efficiency, quality, and safety.
• This job description is not intended to be all-inclusive.  Responsibilities may evolve over time, and other related duties may be assigned to meet the ongoing needs of the company.

Required Qualifications

• Bachelor’s degree in a technical field required
• Three years technical support experience required
• Three years software or firmware testing experience required
• Demonstrated experience working with and understanding the industrial use of PLCs in automated production and manufacturing environments.
• Demonstrated experience reading and utilizing process diagrams, SCADA block diagrams and control schematics to troubleshoot monitoring/control systems software issues and interfacing with PLCs.
• Demonstrated experience utilizing and troubleshooting industrial protocols like Modbus, Ethernet IP and OPC UA
• Previous background in Modbus is a huge plus.
• Strong verbal and written communication skills
• Ability to work independently
• Team player focused on customer satisfaction and quality, with a sense of urgency
• Required skills: communication, collaboration, organization etc.

Work Environment & Physical Requirements

• Location – This is an “in-office” position 50% of the time, and involves regular travel, up to approximately 50%.  The location of this position is in Niwot, CO. Local candidates will be considered first.  The remainder of the time you may work from home. These percentages are targets with the actual schedule to be determined in conjunction with the Manager's expectations for the position.  Will consider a remote U.S. based location for highly qualified candidates, contingent on being a maximum of 1 hour commuting distance to a major airport.
• Occasional lifting of up to 50 lbs. may be required.
• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this role.

Compensation & Benefits

• Competitive base salary range: $85,000 to $125,000 depending upon experience
  • Our compensation philosophy: we offer competitive pay based on market data, including local, national, and industry benchmarks.  For new hires, offers are generally within the established min- to mid-point of the range for the role, with flexibility to recognize experience, skills, and education.  Our approach ensures fair pay internally while remaining competitive externally and allows room for growth.
• Comprehensive benefits package:
  • Health coverage: medical, dental, vision, fsa, onsite clinic (CO employees), life insurance
  • 401(k) retirement plan with company match
  • Vacation, holiday, and leave policies
  • Tuition reimbursement, Employee recognition programs, Employee assistance programs

Particle Measuring Systems is proud to be an Equal Opportunity Employer and are committed to building an inclusive and supportive workplace where everyone can thrive.