PURPOSE The OT Network Administrator will support the Operations Division (Manufacturing and Warehousing) by managing the OT/IT infrastructure in throughout the manufacturing and warehouse distribution facilities. Â |
ESSENTIAL DUTIES - Assist with managing, maintaining, and supporting the OT/IT network infrastructure and related components
- Act as liaison between the SMC Operational Division and IT teams
- Review and recommend network-related hardware and software technologies, designs, and services
- Troubleshoot and resolve network, application, and system issues
- Coordinate changes to IT processes & systems (examples, Active Directory, backups, firewalls, network switches, software applications, SQL servers, VMWare environment) to minimize operational impact
- Support current and legacy computer systems in OT environment
- Respond to equipment downtime issues in the plant and establish any required outside resources to assist in responding to issues quickly
- Organize and schedule upgrades and maintenance without interruption of production
- Support a variety of technologies such as human-machine interfaces (HMI), programmable logic controllers (PLC), and supervisory control and data acquisition (SCADA)
- Other duties as assigned
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| PHYSICAL DEMANDS / WORK ENVIRONMENT - Collaborative team environment in a shared workspace
- Carry a company-provided phone & participate in on-call rotation
- General office, computer room, warehouse, and factory areas
- Off-hours work and travel as required
- Sitting for long periods
- Minimum lifting requirements of 15 pounds
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MINIMUM REQUIREMENTS - Associate degree in Computer Science / Information Technology or relevant work experience
- 1+ years of relevant related experience in a similar role
- Basic understanding of ITSM Principles or ITIL4 Foundations certification
- Must have proficient knowledge of operating systems, network systems, and IT architecture
- Windows systems administration
- Understanding of network threats and appropriate mitigation techniques
- Experience Active Directory Group Policy
- SaaS concepts and technologies (IDM, MFA, M365, ITSM)
- Experience with MS SQL server
- WAN/LAN concepts and technologies
- DNS, IPAM, NTP administration
- Firewall concepts and technologies
- Experience with VMWare, vSphere environments
- Excellent interpersonal communication skills
 For internal use only: IT001 |
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