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Purpose of Position:
Assist patients in the fitting, adjusting, and repair of eyewear as an apprentice under the supervision of a licensed Optician or Optometrist. Dispense finished optical products. Implement billing policies and procedures, interviewing and counseling patients in eye care financial matters. Maintain accurate accounting records, submit required financial and service reports in a timely, accurate manner.
Uphold the organization’s vision, mission, and corporate values. Demonstrate understanding of and compliance with the organization’s policies, procedures, code of conduct, and work rules.
Essential Functions:
- Take patient measurements such as inter-pupil distance, multi-focal lens placements for the purpose of fitting eye wear. Educate and assist patients in the insertion, removal and proper care of contact lenses.
- Assist patients in selecting and proper fitting of eye wear in a prompt and professional manner. Obtain all required patient information to complete patient records. Accurately maintain current and complete records.
- Assist patients in identifying third-party sources of payment for eye care needs.
- Accurately complete billing sheets with correct fees for service and materials. Submits billing sheets to the Billing department in a timely manner.
- Interpret prescriptions, order eyewear from lab, adjust and repair eyewear.
- Perform other duties as assigned.
Personal Traits:
All Norton Sound Health Corporation employees are expected to consistently demonstrate the organization’s values: integrity, cultural sensitivity and respect for traditional values, continual learning and improving, compassion, teamwork and pride. Employees are expected to demonstrate integrity, professionalism, accountability, cooperation with and consideration of others.
Required Knowledge:
All Norton Sound Health Corporation employees are expected to have general knowledge of typical office technologies such as computers, printers, copiers, fax machines, and typical office software.
Job Specific knowledge is listed below:
- Knowledge of eye wear fit
Required Skills and Abilities:
All Norton Sound Health Corporation employees are expected to have a broad range of skills and abilities centered around a strong patient focus, efficient performance, and teamwork. All employees should have patient/customer service skills, interpersonal skills and good communication skills. All employees should have the ability to manage their time and organize their work to ensure efficient performance. In addition, all employees should have the ability to follow policy, procedure and instructions, actively communicate with their supervisors to ensure understanding and manage their work accordingly. Finally, all employees should have the ability to understand and manage patient/customer confidentiality.
Job specific skills and abilities are listed below:
- Above average customer service skills
Minimum Requirements
Education | Degree | Program |
| High School Diploma or Equivalent |
|
Experience | General (Non-supervisory) | Supervisory |
Amount: | 1 year(s) working in an office setting | 0 (years) |
Type: | ||
| Must have both general and supervisory experience if indicated. | |
Credentials | Licensure, Certification, Etc. | |
| Register as an apprentice with the State of Alaska Department of Labor within 30 days of hire. Optician License or equivalent certification for promotion within 1 year of hire, or within four (4) ABO exam cycles following completion of 1800 hours as an apprentice |
Physical Requirements:
∙Use hands and arms to operate office or clinical equipment
∙Sit less than half the workday
∙Stand and/or walk more than half the workday
∙Bend, stretch, twist, crouch and/or reach
∙View electronic monitors for prolonged periods of time
∙Lift or carry unaided less than 25 pounds
∙Push or pull using up to moderate force
∙See and hear with normal acuity.
Working Conditions:
∙Work is conducted in a standard clinical environment to include exposure to latex, biohazard or other harmful substances
∙Minimal travel is required (less than 25% of the time)
∙Travel is required via large aircraft
∙Travel is required via small (less than 16 passenger) aircraft
I attest that I do not have any physical, mental or medical impairment or disability that would limit my job performance.
Affirmation of understanding of job duties:
_____________________________________
Printed Name of Incumbent
Signature of Incumbent Date
Approval of Job Description:
Signature of Hiring Director/Manager
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