Care Coordinator - RN

Care Coordinator - RN

Purpose of Position:

Coordinate the overall interdisciplinary plan of care for a patient, serving as the liaison between patient/family and healthcare personnel to ensure necessary care is provided promptly and effectively. May also provide leadership to direct reports or cross-functional team.

Uphold the organization’s vision, mission, and corporate values. Demonstrate understanding of and compliance with organization’s policies, procedures, code of conduct and work rules.

Essential Functions:

• Promote patients' independence by establishing patient care goals and teaching patients and families to understand conditions, medications, and self-care skills
• Network with providers and agencies to provide ongoing follow-up and care management services, monitoring annual and 6 month assessments of client service plans and providing a quarterly reports of care management statistics to management
• Maintain contact with clients and providers (when required) to verify the amount, scope and duration of service identified on the plan of care at least once a month, updating the client’s current condition and progress
• Plan and organize specialty clinics and other events in support of healthcare promotion
• Act as a relief RN in the Outpatient Clinic when necessary
• Perform other duties as assigned

Personal Traits:

All Norton Sound Health Corporation employees are expected to consistently demonstrate the organization’s values: integrity, cultural sensitivity and respect for traditional values, continual learning and improving, compassion, teamwork and pride. Employees are expected to demonstrate integrity, professionalism, accountability, cooperation with and consideration of others.

Required Knowledge:

All Norton Sound Health Corporation employees are expected to have general knowledge of typical office technologies such as computers, printers, copiers, fax machines, and typical office software.

Job Specific knowledge is listed below:

• Must have a specialized knowledge of the particular patient population 
• Knowledge of chart documentation
• Knowledge of referral services

Required Skills and Abilities:

All Norton Sound Health Corporation employees are expected to have a broad range of skills and abilities centered on a strong patient focus, efficient performance, and teamwork. All employees should have patient/customer service skills, interpersonal skills and good communication skills. All employees should have the ability to manage their time and organize their work to ensure efficient performance. In addition, all employees should have the ability to follow policy, procedure and instructions, actively communicate with their supervisors to ensure understanding and manage their work accordingly. Finally, all employees should have the ability to understand and manage patient/customer confidentiality.

Job specific skills and abilities are listed below: 

• Above average nursing skills
• Ability to manage heavy case loads
• Ability to communicate with and serve patients in very emotional circumstances

Minimum Requirements

Physical Requirements:

• Use hands and arms to operate office or clinical equipment
• Sit more than half the workday
• Stand and/or walk less than half the workday
• Bend, stretch, twist, crouch and/or reach
• Use hands and arms for repetitive motion tasks
• Lift or carry unaided less than 25 pounds
• See and hear with normal acuity

Working Conditions:

• Work is conducted in a standard office environment
• Minimal travel is required (less than 25% of the time)
• Travel is required via large aircraft
• Travel is required via small (less than 16 passenger) aircraft
• Travel is required using snowmobiles, all terrain vehicles, or boat