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Server - Grain, Hilton Norfolk The Main

Professional Hospitality Resources, Inc. and Ocean Beach Club LLC
Posted 3 days ago, valid for 18 days
Location

Norfolk, VA, US

Salary

Competitive

Contract type

Full Time

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Sonic Summary

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  • The position of Server requires excellent guest service skills and the ability to anticipate guest needs.
  • Candidates must be at least 18 years old and have previous high-volume serving experience, which is strongly preferred.
  • Responsibilities include knowing the menu, making specific suggestions, and following the company's service standards.
  • Servers must also comply with all liquor regulations and maintain cleanliness and organization throughout their shift.
  • The salary for this position is competitive, though specific figures are not mentioned in the overview.

Overview

A Server provides excellent Guest Service by anticipating Guest needs, making specific suggestions of menu items and beverages and monitors the flow of the Guest’s dining experience

Responsibilities

Level One

    • Know all aspects of the menu and daily specials.
    • Make specific suggestions of menu items, beverages while demonstrating the ability to up-sell.
    • Perform procedures for the ordering process from the initial greeting to the check presentation in accordance with the sequence of service and service timing standards set forth by the company.
    • Abide by all State, Federal and Corporate liquor regulations & alcohol awareness pertaining to service of alcoholic beverages.
    • Provide Guest Service using a tray to carry the properly plated food items & properly garnished drinks.
    • Anticipate guest needs, such as replenishing beverages & condiments.
    • Maintain accurate bank & act as own cashier as needed while adhering to all company cash handling procedures.
    • Maintain station cleanliness & organization throughout shift.
    • Complete all assigned opening, running, & closing side work.
  • Qualifications

    TypeQualificationExperienceMust be 18 years as required in compliance with all State, Federal & Corporate liquor regulations pertaining to service of alcoholic beverages.ExperiencePrevious high volume serving experience strongly preferredEducationHigh School Diploma or equivalent preferredSkillAbility to multi-task



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