AR/AP Assistant

Description

Accounts Payable/Billing:

· The AR/AP Assistant will assist the HR/AP Supervisor with financial administration functions of the agencies such as payroll, accounts payable, banking functions, and reconciliations, expense designation and appropriation. 

· The AR/AP Assistant manages billing statements and reimbursements, and tracks purchase approvals and documentation associated with Accounts Payable.

· Processes payable checks within a timeframe assigned for vendor and employee reimbursements.

· The AR/AP Assistant will code and post vendor invoices and other related expenses.

Accounts Receivable:

· The AR/AP Assistant will monitor outstanding claims daily and follow up with payers on delayed, denied or pending claims. 

· The AR/AP Assistant will communicate findings to billing and clinical staff when documentation or corrections are needed.

· Tracks trends to reoccurring issues and report them to leadership.

· The AR/AP Assistant will rotate into front desk coverage as part of the shared schedule.  This includes handling check-ins, phones, visitor flow and basic administrative tasks.  The Assistant will ensure smooth operations and professional customer service during coverage periods.

· Step in to meet with clients when other Business Office Associates are unavailable.

· As the AR/AP Assistant becomes comfortable in their core duties, they may gradually take on credentialing tasks as follows:

     - Assisting with gathering required documents for provider enrollment.

     - Tracking credentialing and re-credentialing deadlines.

     - Completing portions of payer applications under supervision.

     - Communicating with insurance networks regarding application status.

     - Maintaining organized credentialing files for each provider.

Requirements

Other Requirements

· Must be at least 21 years of age. 

·  Successful completion of background checks/references including a valid driver’s license. The driving record must be in accordance with the agency’s guidelines. 

·  If in lived substance abuse recovery, two years of continuous sobriety/ “clean time” is required and maintained throughout employment. 

·  Willing to obtain a flu shot annually (except for those allergic to the vaccine or who have a religious exception) or must wear a mask when agency deems appropriate due to times of high illness.

· Must comply with agency policies and procedures, including those regarding conduct, confidentiality, and record keeping.

· Other administrative duties, as assigned. 

Education, Licenses and/or Experience   

Associates Degree in Business or other pertinent field; plus, one to two years of related experience and/or training; or equivalent combination of education and experience, preferred.

Knowledge, Skills, and Abilities (Competencies): To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The Knowledge, Skills, and Abilities (Competencies) requirements are listed below: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· The AR/AP Assistant must have strong organizational skills and understand the importance of handling administrative tasks in a timely and accurate manner.  The assistant can determine priorities and to effectively manage multiple duties, which may occur simultaneously, and the ability to compartmentalize when frequent interruptions occur. 

· The AR/AP Assistant must be detailed orientated with the ability to consistently meet required deadlines. 

· Knowledge of employment and labor laws associated with the agency and understanding employee benefits is required. 

· The AR/AP Assistant must have strong critical thinking skills, understand the importance of unintended consequences, and evaluate decisions based upon the best long-term outcome of the situation. The AR/AP Assistant must demonstrate adaptability, demonstrate discrete and ethical behavior.

· Must have effective communication and contribute/promote a culture that allows the agency and associates to grow to their full potential. The AR/AP Assistant must have good people skills with the ability to connect/influence others and build relationships amongst the new hires and the current associates of BHS. 

· Can type, file, photocopy, scan and upload documents, shred and organize file. The ability to answer a multi-line phone system in a professional manner and direct/schedule callers appropriately is required. The AR/AP Assistant possesses basic computer knowledge to navigate email, spreadsheets, and the agency H.R.I.S system.

· Knowledge and understanding of HIPAA and 42 CFR, Part 2 confidentiality laws regarding management of records is required. Knowledge of substance abuse and the recovery process would be beneficial.

· The AR/AP Assistant will have knowledge of the agency policies and procedures, specifically HR and Environment of Care; with the ability to understand and implement the agency P&P expectations.