IT Systems Administrator

Job DetailsJob Location: BARRY ROBINSON CENTER - NORFOLK, VA 23502Education Level: Not SpecifiedTravel Percentage: NoneJob Category: Information TechnologyThe Barry Robinson Center is a premier behavioral health system dedicated to improving the lives of children since 1933. We offer residential treatment, outpatient services and foster care from our campus in Norfolk, VA. We are a mental and behavioral health facility that provides help to military connected you.  We are seeking an IT Systems Administrator to Provide technical oversight, administration, and support for the organization’s information technology systems and infrastructure. The System Administrator is responsible for managing a Windows Server and Microsoft 365 Hybrid cloud environment, supporting network operations, and supervising IT Specialist staff to ensure reliable, secure, and efficient IT services. This role supports day-to-day IT operations, EHR systems, Exchange management, and network infrastructure while delivering excellent customer service to staff and clients. Schedule: Onsite Monday–Friday, 8:30 a.m.–5:00 p.m. Expected to be responsive outside of regular business hours, including evenings and weekends. Minimum Qualifications: 3–5 years of experience as a System Administrator or similar role. Experience managing  Windows Server 2016/2019/2022 Active Directory, DNS, DHCP, Group Policies Hyper V PowerShell scripting Strong understanding of networking fundamentals (TCP/IP, subnets, firewalls, VPNs). Ability to troubleshoot complex system issues independently. Microsoft certifications or similar experience. (e.g., MCSA, MCSE, AZ 104/Azure Administrator). Experience with Microsoft 365, Azure AD, Intune and hybrid identity desired but not required. Supervisory experience preferred.   Essential Duties & Responsibilities: Install, configure, and maintain Windows Server (2016/2019/2022) environments. Manage Active Directory, including domains, forests, OUs, group policies, DNS, DHCP, and replication. Monitor server performance, availability, capacity, ensure adherence to best practices across servers, domain controllers and endpoints. Maintain virtualization platforms (Hyper V) including provisioning, resource allocation, and troubleshooting. Support hybrid identity environments including Azure/Entra AD Connect, federation services, and synchronization troubleshooting. Provide tier 2 escalation support for system related incidents and requests. Monitor patching, updates, and maintenance windows. Assist with software related to Revenue cycle, EMR, Payroll Information Management, HR Information System. Other device management includes cell phones, 2- way radios, tablets, and related devices. Initiate work requests and coordinate completion with related personnel and IT consultants. Interface with identified department heads, administrative committees, and other groups/teams around identification of patterns of information flow, work processes, and integration. Provide training and education to applicable staff on all things related to IT. Initiate requests for purchasing/repairing/maintaining computer equipment and software including capital requests.   Positions Directly Supervised:   IT Specialist Human Rights Plan: 1.   Demonstrates knowledge of the patient/Client Bill of Rights. 2.   Demonstrates knowledge of BRC policy that it is every employee's duty to safeguard patient/client rights. 3.   Demonstrates knowledge of state law to report any suspected abuse of residents or violation of client/resident's rights. Benefits: Full benefits including medical, dental and vision insurance 403(b) retirement plan with company contribution Company paid life and long-term disability insurance Generous paid annual leave (Vacation)  Paid sick leave Paid Holidays Tuition reimbursement, details below: $3,000 per calendar year after 6 months of tenure $5,000 per calendar year after 2 years of tenure  PLSF Eligible Nonprofit Organization (Public Service Loan Forgiveness Program) Employee events and activities Employee Assistance Program (EAP) Annual performance reviews  Opportunities for advancement And more!   The Barry Robinson Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.  Qualifications