Events & Promotions Supervisor

Job DetailsJob Location: Norman - Norman, OK 73026Position Type: Full TimeJob Shift: Day  Thunderbird Entertainment Inc. is seeking a highly organized, creative, and strategic Event & Promotions Supervisor to lead all property-wide events and promotional initiatives. This role oversees the planning, execution, and performance of casino promotions, VIP experiences, community events, and property-wide celebrations. The Event & Promotions Supervisor will ensure that every promotion and event enhances guest engagement, supports revenue goals, and elevates the Thunderbird Casino brand.   This role requires hands-on leadership, strong collaboration across departments, and the ability to thrive in a fast-paced entertainment environment.   The Event & Promotions Supervisor will work hours appropriate to meet the needs of the operational needs, which may include nights, weekends and holidays. DEMONSTRATES CAPACITY TO PERFORM DUTIES EXHIBITING THE HIGHEST ETHICAL STANDARDS, INCORPORATING BEST PRACTICES, EXEMPLIFYING THE VALUES EXPECTED WITHIN THE DEPARTMENT, AND FOR PROMOTING THE MISSION AND VISION OF THE ORGANIZATION. MAKE APPROPRIATE DECISIONS THAT REFLECT POSITIVELY ON CASINO. MAINTAIN PROPER COMPLIANCE AT ALL TIMES WHILE ADHERING TO DEPARTMENT P&P, TICS, SICS AS WELL AS TITLE 31 TRAINING AND GUIDELINES THEREIN. PLAN, LEAD, AND EXECUTE ALL CASINO EVENTS INCLUDING VIP PARTIES, ENTERTAINMENT NIGHTS, ANNIVERSARY CELEBRATIONS, HOLIDAY EVENTS, AND LARGE-SCALE PROMOTIONS. DEVELOP DETAILED EVENT SCHEDULES, TIMELINES, AND PRODUCTION PLANS; MANAGE ALL LOGISTICAL ELEMENTS. OVERSEE EVENT SETUP AND BREAKDOWN, ENSURING BRAND STANDARDS AND GUEST EXPERIENCE EXPECTATIONS ARE MET. WORK DIRECTLY WITH VENDORS, ENTERTAINMENT ACTS, DECOR PROVIDERS, AND INTERNAL TEAMS TO DELIVER SEAMLESS EVENT EXECUTION.   DEVELOP ENGAGING PROMOTIONS THAT DRIVE GUEST TRAFFIC, INCREASE PLAY, AND SUPPORT CASINO REVENUE GOALS. WORK WITH THE DIRECTOR OF MARKETING TO CONCEPT AND EXECUTE MONTHLY, QUARTERLY, AND ANNUAL PROMOTIONAL CALENDARS. COORDINATE WITH PLAYERS CLUB, IT, FINANCE, AND SECURITY TO ENSURE ALL PROMOTIONS ARE COMPLIANT WITH TRIBAL GAMING REGULATIONS. HELP PREPARE AND SUBMIT INTERNAL CONTROLS (ICS) AND PROMOTIONAL DOCUMENTATION TO REGULATORY AGENCIES AS REQUIRED. OVERSEE THE FUNCTIONALITY OF EVENTS RELATIVE TO GUEST EXPERIENCE. COLLABORATE WITH MARKETING, VIP SERVICES, FOOD & BEVERAGE, OPERATIONS, AND FACILITIES FOR SUCCESSFUL CROSS-DEPARTMENTAL EXECUTION. PROVIDE CLEAR COMMUNICATION TO ALL DEPARTMENTS INVOLVED IN UPCOMING EVENTS AND PROMOTIONS.   ENSURE ALL EVENTS AND PROMOTIONS REFLECT THUNDERBIRD CASINO'S BRAND IDENTITY AND GUEST EXPERIENCE STANDARDS. MONITOR GUEST ENGAGEMENT AND FEEDBACK TO IMPROVE FUTURE PROMOTIONS AND EVENT QUALITY.   CREATE REPORTS FOR EVENTS AND PROMOTIONS BASED ON ROI AND GUEST FEEDBACK.   ASSISTS WITH CAPTURING EVENT CONTENT FOR SOCIAL MEDIA, WEBSITE FEATURES, AND DIGITAL MARKETING CAMPAIGNS. MANAGE EVENT AND PROMOTIONS BUDGETS, TRACK EXPENSES, AND ENSURE COST-EFFECTIVE EXECUTION.   PROVIDE POST-EVENT AND POST-PROMOTION REPORTS INCLUDING ATTENDANCE, ENGAGEMENT METRICS, FINANCIAL SUMMARIES, AND RECOMMENDATIONS. MAINTAIN ACCURATE DOCUMENTATION FOR COMPLIANCE AND AUDIT PURPOSES.   OTHER DUTIES AS ASSIGNED OR REQUESTED BY MANAGEMENT.   Qualifications Excellent communication, leadership, and organizational skills. Ability to multitask in a fast-paced, deadline-driven environment. Proficiency in Microsoft Office. Experience with project management tools and marketing platforms strongly preferred. Required to walk, sit and stand for periods of time. Ability to push, lift and carry up to [SO] lbs. Ability to bend, scoop, kneel and move intermittently throughout the day. Must be able to lift up to [SO lbs] with our without accommodations.