General Application-Ford Norman

For over 80 years, the Cavender Auto Family has strived to offer the best dealership experience by proudly serving our community, employees, and customers. The Cavender Auto Family has experienced remarkable growth over the last 5 years with 18+ dealerships across San Antonio, Austin, Lubbock, Midland, Oklahoma City and Columbus and Weimer Texas with 2,300 employees!

Here at Cavender Auto Family we believe in "Making Confidence Happen" (MCH) by acting with integrity, showing our customers we care, taking ownership of our actions, bringing a positive energy to our store and our customers, and being the subject matter experts to all our customers. This is the motto that embodies our entire culture here at the Cavender Auto Family, and what has helped us grow into the amazing company we are today!

(insert Dealership Name), a Cavender Auto Family Dealership, is currently looking for a talented (Insert position title) to join our growing family and help "Make Confidence Happen". Veterans and Military spouses are encouraged to apply!

Why Work at (Insert Dealership Name/Company name):

• Insert pay range or guaranteed salary for the position
• Medical, Dental and Vision Insurance, and pet insurance
• Paid Time off
• Paid Maternity and Paternity leave (Parental Leave)
• Company Paid $10,000 life insurance policy
• Employee discounts on Vehicles, Service and Parts
• Professional growth and development training on a quarterly basis.

Here is what you will be doing:

• Greet customers to identify their vehicle needs, and lead them through the sales process including vehicle/car selection, test drive, personalization, financing, and paperwork
• Perform high-quality, professional, and knowledgeable presentation and demonstration of new and used vehicles/cars
• Use customer relationship management (CRM) tool to effectively track all customer interactions
• Present customer deal structure and additional finance products
• Follow up with customers and maintain high customer satisfaction
• Complete all ongoing training modules to keep abreast new vehicle products, features, accessories, etc.
• Maintain Customer Satisfaction scores at or above company standards.
• Arrange for delivery and registration of vehicle.
• Engage in business development, contacting prospects and clients via phone and email.

Here is what you will need:

• Sales or Customer Service experience is preferred
• Strong communications skills.
• Strong record of positive customer service results with customer focused attitude.
• Submit to and successfully complete MVR, background check, and pre-employment drug test.
• Valid driver's license