Patient Access Advisor

• Contacts scheduled, pre-registered patients prior to service.
• Visits inpatients prior to discharge who were admitted through the Emergency Department or directly from the physician office.
• Provides financial clearance for high dollar outpatient procedures that are not pre-registered.
• Coordinates and resolves all customer service issues related to revenue cycle.
• Provides upfront pricing and patient responsibility estimates.
• Performs other administrative duties.

Education

• High School Diploma or equivalent.
• Associates or Bachelor’s Degree preferred.

Experience

• 3 years of experience in healthcare-related industry or hospital Patient Accounting or Patient Access department, with an emphasis on customer service, point-of-service-collection, credit and collections, insurance verification or billing.
• Experience with public and multiple customers (internal and external), working under stress, meeting deadlines and performing daily assignments with consistent accuracy are standard requirements.

(Above requirements can be met by equivalent combination of education and experience)

Compensation/Benefits

• $16.72-$27.30/hr depending on previous work experience.
• Benefits include medical, dental, vision, short-term disability, long-term disability, life insurance, paid time off (PTO), paid holidays, tuition reimbursement, scholarship opportunities, retirement plans, free parking, and opportunities for advancement.