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Job Summary
Job Summary
- Performs technical support to staff for computer hardware and software
- Collaborates with department leadership to determine project priorities of identified software and hardware needs based on NRH strategic objectives, identified through ongoing assessment
- Completes inventory records for tracking institution software
- Acts as a resource as requested to determine if computer performance problems are a result of knowledge, systems, or policy and procedure deficits
Qualifications
Education
- High School Diploma or GED. Associate degree in computer science, or technical certificate in computer related field, preferred
Experience
- Two years of experience with computer hardware, software, including installation, repair, and troubleshooting; and dealing with local area networks and installation of PC network equipment, preferred.
Licensure/Certification
- Two exams are required for this position. First exam is either or CompTia A+ or Microsoft Operating System Exam. Second exam required is an Advanced Microsoft Operating System exam or Manager approved Advanced CompTia exam.
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