Content Writer - Marketing and Communications

The Content Writer serves as a shared resource supporting both the Marketing and Internal Communications functions. This role is responsible for creating clear, engaging, and audience-focused written content for internal and external audiences, helping to communicate company priorities, support organizational change, strengthen employee engagement, and promote the brand and reputation of Old Republic Commercial Risk and Old Republic.
The Content Writer develops content across multiple channels, including employee communications, leadership messaging, intranet content, website copy, marketing materials, campaign messaging, thought leadership, and customer-facing communications. This role requires a strong writer and storyteller who can quickly understand complex topics, adapt messaging for different audiences, and produce high-quality content that is clear, accurate, and compelling.

Responsibilities -

• Write, edit, and proofread content for internal and external audiences.
• Develop employee communications, intranet content, newsletters, leadership messages, FAQs, talking points, organizational announcements, and change communication materials.
• Create website content, marketing materials, campaign messaging, customer-facing communications, blog posts, social media copy, and thought leadership content.
• Translate complex business, operational, technical, and transformation-related information into clear, audience-focused content.
• Understand, follow, and help ensure compliance with corporate brand standards, guidelines, and messaging.
• Adapt tone, style, and messaging based on audience, channel, and communication objectives.
• Identify and develop stories that highlight employees, business initiatives, customer impact, company culture, organizational achievements, and strategic priorities.
• Interview leaders, employees, and subject matter experts to gather information and develop accurate, engaging content.
• Support communication efforts that help employees understand business initiatives, organizational change, and their impact, while managing content plans and editorial calendars that support Marketing and Internal Communications priorities.
• Identify opportunities to repurpose content and stories across internal and external channels.
• Draft executive communications, leadership messages, presentation content, talking points, scripts, and organization-wide updates, and support messaging for company meetings, leadership events, transformation initiatives, and enterprise-wide communications.
• Ensure content is accurate, clear, polished, and aligned with company messaging and brand standards while maintaining consistency in voice, tone, quality, and style.
• Review and strengthen content developed by others, manage multiple assignments and deadlines, and serve as a trusted communications advisor, writer, and storytelling resource for Marketing and Internal Communications.
• Demonstrate commitment to PMA's Code of Business Conduct and Ethics, and apply knowledge of compliance policies and procedures, standards and laws applicable to job responsibilities in the performance of work.

• Bachelor's degree in Journalism, Communications, English, Marketing, Public Relations, or a related field.
• Minimum of three years of professional writing experience in journalism, communications, marketing, public relations, content development, or a related field.
• Experience creating content for multiple audiences, channels, and communication objectives.
• Strong portfolio demonstrating writing, editing, and storytelling capabilities required.
• Experience interviewing subject matter experts and translating complex information into audience-focused content.
• Experience supporting organizational change, business transformation, executive communications, or culture initiatives preferred.
• Proficiency with Microsoft 365 applications, including Word, Outlook, Teams, and SharePoint.
• Ability to use emerging content development tools and technologies to improve efficiency and content quality; multimedia content experience preferred.