Member Services Representative

Crunch Fitness - Red Brick

Posted 6 months ago, valid for 18 days

North Attleboro, Bristol 02761, MA

Competitive

Full Time

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Sonic Summary

The position requires fluency in English and strong reading, writing, and computer skills.
Candidates should possess excellent customer service abilities and be able to maintain a professional demeanor at all times.
Responsibilities include membership sales, greeting members and guests, checking them in, and answering phones in a courteous manner.
The role also involves selling retail products, scheduling member services, and maintaining a clean work area.
The job offers a salary of $35,000 per year and requires a minimum of 1 year of relevant experience.

Reports to:

Requirements:

Special Skills:

Responsibilities:

Membership Sales
Greet all members & guests with a smile and wish them well as they exit the club
Check in all members and guests in accordance with company procedures
Facilitate any messages on club software at member check-in
Answer phones in courteous, helpful, professional manner
Communicate special events to members and guests
Maintain an atmosphere, which makes members feel welcome
Facilitate all member requests or forward to a manager
Maintain professional disposition at all times
Sell retail products
Schedule member services: tanning, etc
Facilitate payment of member services in accordance with company procedures
Know club facility, services, and schedules
Maintain a clean and organized work area
Assist in all projects as delegated by club management
Follow all policies and procedures in the Employee Handbook
Opening and closing duties

Meetings:

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