Customer Service Representative

Now Hiring: Customer Service Representative

Location: 6050 Rivers Ave N. Charleston, SC  29406
Company: North American Title Loans

About the Role

At North American Title Loans, our Customer Service Representatives (CSRs) play a vital role in helping customers access the financial assistance they need with honesty, efficiency, and care.

As a CSR, you'll support customers through every step of the loan process—from answering inquiries and evaluating vehicles to managing loan accounts and performing daily communication such as payment reminders and courtesy calls.

If you're motivated, dependable, and looking for a long-term career opportunity, we want to hear from you!

Why Join Us?

We believe in taking care of our team members just as well as we take care of our customers. Here's what we offer:

✅ Competitive Salary
✅ Full-Time Schedule:

• Monday to Friday: 10:00 AM – 6:00 PM

• Rotating Saturdays: 9:00 AM – 2:00 PM

• Closed on Sundays!
  ✅ 6 Paid Holidays Per Year
  ✅ Medical, Dental, and Vision Insurance (eligibility begins on the 91st day of employment)
  ✅ Paid Vacation & Paid Time Off
  ✅ Paid On-the-Job Training

What We're Looking For

General Requirements:

• Must be able to work full time

• Strong communication skills and a positive attitude

• Detail-oriented and organized

Education:

• High school diploma or equivalent required

Experience:

• Previous customer service experience preferred

• Basic computer and data entry skills

Personal Traits:
We value honesty, motivation, and reliability. We’re looking for someone who takes pride in their work, treats every customer with respect, and is ready to grow in a fast-paced, supportive environment.

About Us

North American Title Loans is one of America’s most respected title loan companies, with nearly 1,000 locations across more than 20 states. Since 1990, we've helped customers get the short-term financial support they need through a fast, transparent, and customer-focused process.

Our Customer Service Representatives are truly the heart of our business. We expect high standards—and in return, we offer a workplace built on trust, respect, and opportunity.

Additional Requirements

Candidates must be able to pass:

• Criminal background check

• Consumer credit check

• Drug screening

Ready to Start Your Career With Us?

Apply today and become part of a company that values your contribution and offers the support you need to succeed!