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Customer Service Representative

RBGlobal
Posted 2 months ago, valid for 14 days
Location

North Franklin, CT, US

Salary

$17.05 - $21.31 per hour

Contract type

Full Time

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Sonic Summary

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  • The Customer Service Representative at RB Global will deliver exceptional customer service, handle inquiries, and process payments during sales activities.
  • Candidates are expected to have a minimum of 1 year of experience in a customer service role.
  • RB Global is a prominent omnichannel marketplace operating in 13 countries and serving over 170 countries worldwide.
  • The position offers a competitive salary along with comprehensive benefits, including medical, dental, vision, and a 401k plan with a company match.
  • Employees will also receive 15 days of paid time off each year.

The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities.


RB Global (NYSE: RBA)


RB Global (NYSE: RBA) (TSX: RBA) is a leading, omnichannel marketplace that provides value-added insights, services and transaction solutions for buyers and sellers of commercial assets and vehicles worldwide. Through its auction sites in 13 countries and digital platform, RB Global serves customers in more than 170 countries across a variety of asset classes, including automotive, commercial transportation, construction, government surplus, lifting and material handling, energy, mining and agriculture.


The company’s marketplace brands include Ritchie Bros., the world’s largest auctioneer of commercial assets and vehicles offering online bidding, and IAA, a leading global digital marketplace connecting vehicle buyers and sellers. RB Global’s portfolio of brands also includes Rouse Services, which provides a complete end-to-end asset management, data-driven intelligence and performance benchmarking system; SmartEquip, an innovative technology platform that supports customers’ management of the equipment lifecycle and integrates parts procurement with both OEMs and dealers; Xcira, a leader in live simulcast auction technologies; and Veritread, an online marketplace for heavy haul transport.


RB Global full-time employees are offered medical, dental, vision, and basic life insurances. Employees are able to enroll in our company’s 401k plan and RB Global will match 100% for the first 4% contributed.  Employees will also receive 15 days of PTO each year.


About the team - Yard Operations 

We conduct hundreds of live auctions each year around the world. It takes a hardworking team of energetic people in a wide variety of full-time and part-time roles to conduct a successful multi-million dollar auction – from equipment inspectors, yard managers and operators to administrative staff and customer service representatives.




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