Operations Leader

As a Solutions Leader on Duty, you’ll ensure the efficient and effective operations of the Pet Care Center to meet the needs of the guest and their pet/s. You’ll work to ensure all partners are providing each guest with the best experience possible by helping them find and purchase animals, supplies and services. You’ll work the cash register and ensure that our merchandise is properly stocked and priced, as well as assist in leading aspects of the Pet Care Center’s business in accordance with Petco operational standards and safety procedures. You can excel in this role by exhibiting a passion for the welfare, health, and proper care of animals as well as being a positive partner within the whole Pet Care Center team. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. Be a role model within our selling model and support guest interactions as needed. Have a strong interest in animal welfare. Complete and apply training programs to maintain a high level of expertise of their role. Coach partners around guest-centric programs such as nutrition standards, companion animal sales, seasonal promotions, and services to meet and exceed sales targets. Process register transactions in a way that creates a great experience for each guest. Supports the overall Omni Guest Experience for the Pet Care Center through execution as well as training and coaching partners to include: BOPUS, Loyalty Programs, Ship-from-store, and Endless Aisle. Functions as Leader on Duty for supporting for supporting Pet Care Center execution, training, communication and maintenance of company initiatives, pet care, legal compliance, policies, procedures, safety practices, and promotions. Supports the ongoing replenishment and brand standards in partnership with the operations team within the Pet Care Center. Promote a positive leadership culture of teamwork, inclusion, and collaboration.