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Benefits:
- 401(k) matching
- Competitive salary
- Opportunity for advancement
- Paid time off
- Training & development
Customer Service Representative – Jumpstart Your Career in Insurance
Learn. Grow. Build a Future with Purpose.
We’re hiring a Customer Service Representative who is eager to learn the insurance business from the ground up. In this role, you’ll support clients, assist agents, and develop the foundational skills needed to grow into a licensed insurance professional.
This isn’t just a job—it’s a stepping stone into a respected industry with long-term potential and clear opportunities for advancement.
Role Overview
As a Customer Service Representative, you’ll play a key role in supporting client relationships and daily agency operations. You’ll gain hands-on experience, build confidence in client interactions, and begin developing the skills needed for future success in a licensed, sales-oriented role.
Key Responsibilities
- Â Respond to client inquiries with accuracy, professionalism, and empathyÂ
- Â Assist with policy changes, coverage questions, and basic claims supportÂ
- Â Maintain organized, accurate, and up-to-date customer recordsÂ
- Â Partner with licensed agents to ensure client needs are met effectivelyÂ
- Â Identify potential coverage opportunities through meaningful conversationsÂ
- Â Participate in training to build confidence and readiness for future sales responsibilitiesÂ
What We’re Looking For
- Â Strong communication skills with a friendly, professional demeanorÂ
- Â Organized, detail-oriented, and able to manage multiple prioritiesÂ
- Â A genuine desire to help others and grow within a long-term career pathÂ
- Â Comfortable in customer-facing roles (retail, hospitality, or call center experience is a plus)Â
-  Interest in obtaining an insurance license—support providedÂ
- Â Previous customer service or administrative experience preferredÂ
What We Offer
- Â Hands-on experience in a professional insurance agency settingÂ
- Â Clear pathway toward licensing and advancement into sales rolesÂ
- Â Ongoing training, mentorship, and career development supportÂ
- Â A collaborative, team-oriented environment that encourages growthÂ
- Â A stable, future-focused career path in a high-demand industryÂ
Ready to build valuable skills and launch your career? Apply today and take your first step into the insurance industry.
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Equal Opportunity Employer
Pete Mathison State Farm is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all applicants and employees and do not discriminate based on race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, or veteran status.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies.
Learn more about this Employer on their Career Site
