Shop Manager

Join us for an exciting opportunity to be part of a team that values your growth, fosters innovation, and encourages a positive work-life balance.

About Us

PAM Transport was founded in Tontitown, Arkansas, in 1980 and over the past 40+ years of being in business, we have become an international company with more than 2,000 trucks and 6,000 trailers. Our goal is to provide exceptional service to our customers. We believe it all starts with having exceptional employees who are passionate about their work. Our culture is unique in that we offer the growth opportunities of a large company, but we still maintain that “small town feel” and strong community here at PAM.

About this Opportunity

PAM Transport is seeking a highly skilled Shop Manager with a passion for developing new talent in a fleet maintenance environment. We are looking for a strong but fair and inclusive individual to manage all aspects of shop operations including hiring, training and supervising qualified employees while making reactive maintenance a thing of the past. As a member of the PAM Transport family, you will have the opportunity to make a positive impact on equipment uptime and shop efficiency through the development and execution of long and short term goals, action plans and effective leadership.

Schedule and Pay

This position is Monday – Friday 7:00AM to 5:00PM. The pay range is $75,000 - $95,000 depending on experience.

Benefits

• Medical/Dental/Vision Insurance
• 401k
• PTO
• Other Voluntary Benefits

Main Tasks and Responsibilities:

• Enforce housekeeping standards and guidelines.
• Set and enforce attendance and performance expectations.
• Responsible for PM and repair of heavy-duty tractors and trailers
• Maintain a focus on cost control and time management by monitoring and analyzing all opportunities to cut costs and improve efficiency.
• Promote a clean, safe work area in compliance with Company and OSHA standards as well as with all applicable laws/regulations.
• Maintain a high standard of quality control for all repairs
• Hires, trains, motivates, counsels, and monitors the performance of all shop staff
• Managing schedules, PTO coverage, and ensuring sufficient staffing levels.
• Track, maintain and review Open Repair Orders and Report as directed
• Maintain regular communication with corporate management.
• Manage the operation and effectiveness of inspection lanes.
• Perform internal performance audits for quality and accuracy.
• Oversee shop inventory and parts procurement
• Perform other duties as assigned by leadership to support overall shop operations and business needs.

KNOWLEDGE, SKILLS & ABILITIES:

Minimum Qualification:

• Minimum of three years of experience in maintenance management, repair, or inventory control.
• Understanding of diesel engines, braking systems, electrical systems, and other major components.
• Knowledge of OSHA, DOT, and EPA regulations, ensuring the shop meets all legal requirements.
• Ability to lead, motivate, and develop technicians and support staff.
• Addressing unexpected challenges in repairs, staffing, or compliance.
• Managing relationships with drivers, vendors, and internal stakeholders.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Excel, Word, and PowerPoint.
• Ability to multi-task, prioritize, and adapt to changing work demands.
• Problem-solving skills to enhance operational efficiency and customer satisfaction.
• Detail-oriented with a focus on accuracy in documentation and reporting.

Physical Abilities:

• Ability to stand, sit, bend, stoop, walk, and climb stairs for extended periods.
• Lift, carry, and manipulate objects up to 50 pounds.
• Operate motor vehicles or large power equipment in tight spaces.
• Ability to work in a shop setting with exposure to noise, dust, fumes, temperature changes, and outdoor elements.
• Wear personal protective equipment (PPE) as required.

Apply today if you are ready to join the PAM Team!

PAM is committed to supporting members who serve our community. We proudly and actively hire military veterans and first responders.

The company will provide reasonable accommodations to employees who require them to perform the essential functions of their job to the extent it does not impose an undue hardship or create a risk of harm to the employee or others.

PAM Transport is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Experience a workplace where your contributions matter and where you can thrive in a supportive environment.