At Securitas, we help make your world a safer place. As a Badge Coordinator, you will play a critical role in supporting a secure, professional environment by managing access control and delivering exceptional service to employees, visitors, and stakeholders.

This position is ideal for someone who is detail-oriented, service-driven, and thrives in a structured, fast-paced setting where accuracy and professionalism matter.

Location: North Reading, MA
Shift: Monday-Friday 8am-4pm

Pay: $25.51 hour/hr

Key Responsibilities:

Deliver outstanding customer service through phone, email, in-person interactions, and trouble ticket resolution.
Troubleshoot and resolve badging issues for corporate employees and associates.
Operate and execute standard operating procedures independently under the supervision of a Shift Supervisor or Operations Manager.
Perform administrative badging tasks with attention to detail and good judgment.
Provide support to facilities operations and phone call services.
Ensure a seamless customer experience through creative problem-solving and professional communication.

Qualifications:

Strong interpersonal and communication skills, with the ability to interact effectively with a diverse range of individuals.
Proven ability to multitask and thrive in a fast-paced environment.
Exceptional attention to detail and a commitment to delivering excellent customer service.
Positive attitude, strong work ethic, and self-reliant team player.
Excellent computer skills to include troubleshooting
Previous banking, retail, administrative experience preferred.

BENEFITS
•    Medical Insurance (Anthem), Dental Insurance (Aetna) & Vision Insurance (VSP)
•    401k with Employer Matching
•    Paid Time Off
•    Paid Uniforms
•    Employee Discount Programs (Vehicles, Cell Phone, Cable, Appliances, Theme Park Tickets, etc.)

If you have a passion for problem-solving, thrive in dynamic environments, and want to be part of a dedicated team, we’d love to hear from you!

We help make your world a safer place.

 See a different world.

“Securitas is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.”

#NorthernNE

Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we’re looking for you to join the Securitas team.

Benefits include:

Retirement plan
Employer-provided medical and dental coverage
Company-paid life insurance
Voluntary life and disability insurance
Employee assistance plan
Securitas Saves discount program
Paid holidays
Paid time away from work

Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply.

Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.

Our Company Mission:

Securitas’ mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits.

Our Values:

Securitas’ core values - Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community.

Integrity:

Securitas employees are honest and trusted by customers to safeguard their premises and valuables. We don’t compromise on integrity and create an open forum for our employees and customers to voice opinions, report improprieties, and share information.

Vigilance:

Seeing, hearing, and evaluating. A Securitas employee is always attentive and often notices things that others don’t. Their vigilance is necessary in order to be aware of potential risks or incidents that may take place on our customers’ premises.

Helpfulness:

As part of an on-going effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of whether or not it is directly related to their job.

Learn more about this Employer on their Career Site

Badging Coordinator