Overnight Bilingual Customer Service Agent

Overnight Bilingual Customer Service Agent
Location: North Richland Hills, Texas

Are you a night owl ready to be a vital voice for businesses and healthcare providers? Map Communications is hiring Overnight Bilingual Customer Service Agents to join our supportive and compassionate team. We provide essential support to diverse clients, from medical offices to apartment complexes.

No experience? No problem! We offer comprehensive training in a positive, team-focused environment designed for your success.

What You'll Do:

• Professionally handle incoming calls.
• Greet callers with a polite, pleasant tone.
• Accurately gather and relay required information.
• Verify and enter details precisely into our system.

What We're Looking For:

• A welcoming voice with an upbeat tone.
• Strong English communication (spelling, grammar).
• Computer skills in a Windows environment.
• Reliable attendance.
• Typing speed of 35+ WPM.
• Availability to work one weekend day per week.
• The ability to speak, read, and write in both English and Spanish

Compensation & Full-Time Benefits:

• Compensation: $19/hr
• Benefits include:
• Employee Stock Ownership
• Full Medical, Dental, Vision
• Paid Vacation
• 401K with Company Matching
• Free Life Insurance Policy
• Legal Assistance

Shifts Offered:

• Full Time - 40 hours per week, 8-hour shifts
• Overnight Hours
• Must be available to work a weekend day (Sat or Sun each week)
• Training will last approximately one week. On your second week, you will move to your new set schedule

Ready to start a rewarding career journey? Apply today!

Map Communications is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.